Call the Car Jobs in United States

The Workforce Management Scheduler Analyst is responsible for analyzing and optimizing workforce management processes to ensure optimal staffing levels for frontline teams. · ...

The Workforce Management Intraday Analyst plays a critical role in ensuring effective real-time operations within the Call Center. · At least two (2+) years of experience in performing workforce/real-time management. · ...

Manages vendor credentialing to ensure compliance with company and regulatory requirements. · ...

Job summary · Enhance the transportation experience of Call the Car members by coordinating trips and monitoring quality. · QualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferred. · ...

The Workforce Management Intraday Analyst plays a critical role in ensuring effective real-time operations within the Call Center. This position requires adaptability, analytical skills, and resilience. · ...

Under the guidance of the Quality Improvement Supervisor, the Quality Improvement Coordinator I provides essential support to the Quality department by assisting with the intake, documentation, and tracking of grievances. · ...

The Overnight Dispatcher I provides phone coverage and handles scheduling based on various parameters. · Creates and updates transportation reservations by phone. · ...

The Credentialing Specialist manages vendor credentialing to ensure compliance with company regulations. · Reviews credentialing files and verifies provider documentation. · Maintains strong relationships with transportation providers and stakeholders. · ...

The Lead Dispatcher is responsible for scheduling, dispatching, and coordinating fleet vehicles under the supervision of the Dispatch Manager. · ...

Under the supervision of the Dispatch Supervisor, the Case Monitor enhances the transportation experience of Call the Car's Case Monitored and VIP members by coordinating trips, monitoring quality, and providing overflow assistance to the Dispatch team. · ...

The Overnight Dispatcher I provides phone coverage and handles scheduling based on various parameters. · The Overnight Dispatcher I handles incoming phone calls regarding members' transportation needs. · Createss and updates transportation reservations by phone. · ...

Reporting directly to the Dispatch Manager the Overnight Dispatcher I provides phone coverage and primarily handles scheduling based on a variety of parameters. · The role's success is based on the quality and quantity of incoming/outgoing calls and related dispatch responsibilit ...

The Case Monitor I is responsible for enhancing the transportation experience of Call the Car's Case Monitored and VIP members by coordinating trips, monitoring quality, and providing overflow assistance to the Dispatch team. · ...

The Overnight Dispatch Lead primarily responsible for scheduling dispatching coordinating fleet vehicles maintaining excellent communication with transportation vendors ensuring all trip assignments executed with high level of record accuracy efficiency policy compliance. · Must ...

+BASIC JOB PURPOSE: Under the direction of the Customer Service Director, the Workforce Management Scheduler Analyst is responsible for analyzing and optimizing workforce management processes to ensure optimal staffing levels for our frontline teams. · +Develops and maintains acc ...

The Overnight Dispatch Lead is responsible for scheduling, dispatching, and coordinating fleet vehicles under the supervision of the Dispatch Manager. · ...

Enhance the transportation experience of Call the Car's Case Monitored and VIP members by coordinating trips. · BENEFITS ...