beBeeEscalation Jobs in United States

Job Responsibilities · This position plays a key part in resolving escalated technical problems, delivering outstanding customer support and acting as a go-to resource for less experienced staff members. · Acts as the top escalation point for complicated or unsettled cases. · ...

Technical Support Specialist · This role involves delivering high-quality technical assistance to address customer/employee inquiries, responding promptly to phone calls and requests, and escalating issues as necessary in accordance with service level agreements. · The primary re ...

Job Summary:Work with Apple warranty customers to resolve technical issues and escalations. · Main Responsibilities: · Analyze customer queries, identify root causes of problems, and develop effective solutions. · Evaluate contract terms and ensure adherence thereto when addressi ...

Key Responsibilities: · Serve as primary escalation point for all team members, ensuring timely resolution of issues and adherence to standards. · Collaborate with supervisors to monitor daily production, identify training needs, and provide guidance on best practices. · ...

Job Opportunity: As an escalation specialist, you will resolve complex customer complaints while providing exceptional service and support across various business units. · You will be responsible for handling escalated issues that require subject matter expertise. These may inclu ...

Job Overview · Payer relations and revenue cycle management is a critical component of our organization's patient-facing HME/DME businesses. · Payer relations and revenue cycle management enables financially sustainable care by ensuring accurate payer compliance, clean claims sub ...

Escalation Resolution Expert · We are seeking an experienced Escalation Resolution Expert to join our team. This is a hybrid position that requires strong communication and problem-solving skills. · Lead the intake, investigation, and resolution of escalated customer issues with ...

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Customer Service Representative - General Support · This role requires an individual with strong interpersonal skills who is comfortable working independently as well as part of a team. A key aspect of this position involves building relationships with customers through active li ...

Serve as primary escalation point for all production team members to ensure compliance and quality targets are met. · Assist in monitoring daily production of team members and identify areas where additional training is required. · ...

Job Title: Action Oriented Intake Coordinator Professional · This is a dynamic position that plays a vital role as an escalation point for production team members. · Key Responsibilities · Act as the primary escalation contact to ensure all quality and compliance goals are achie ...

Job Overview · We are seeking a highly skilled and experienced professional to join our team as an Escalations Specialist. · ...

Job Role Overview · Managing escalated customer queries requires a delicate balance of sensitivity and efficiency. As an escalation specialist, you will be responsible for handling complex cases that require timely resolution to ensure customer retention and loyalty. Effective c ...

Customer Escalation Specialist · The Customer Escalation Specialist is a key position within our organization. As a customer-focused professional, you'll be the primary contact for all customer escalations including inquiries from various channels. We are looking for an analytica ...

Customer Resolution Specialist · ​ · a) A driven specialist with expertise in de-escalating angry or frustrated customers. · b) Proficient in Zendesk and modern telephony systems. Experience working on US e-commerce platforms preferred. · c) Outstanding command of the English la ...

Asset Servicing Lead Client Service Analyst Job Description · Citi offers the Asset Servicing Lead Client Service Analyst role which entails overseeing NAM client service team with daily asset servicing inquiries. · ...

Key Responsibilities · Serve as the main point of contact for all production-related inquiries and issues. · Collaborate with the supervisor to monitor daily production metrics and identify areas for improvement. · ...

About this role · This position serves as an expert for assigned teams, ensuring alignment with established standards. · This Lead Intake Coordinator plays a key part in supporting colleagues as they navigate complex issues, guaranteeing adherence to our rigorous quality control ...

Executive Escalation Resolution Specialists · These highly skilled professionals are tasked with researching and investigating complex escalations related to Retail Payment Solutions. They receive and respond to elevated issues through multiple channels, requiring in-depth knowle ...

Sr Customer Care Specialist - Production Coordination Role · The Sr Customer Care Specialist serves as an escalation resource for complex customer issues that are not resolved by frontline agents based on technical issues, delayed orders, and inaccurate or inefficient production ...