Accela Jobs in United States

As a key member of the FP&A team, oversee the financial performance of various segments of the worldwide business, collaborate with finance team members and partners to perform analyses and reporting, and empower finance leadership and the executive team with the information requ ...

Accela is seeking a proactive and business-minded Legal Director to support our growing sales and services teams. Reporting to the Chief Legal Officer, this role will serve as a key legal advisor on commercial transactions and revenue-generating activities. The ideal candidate wi ...

About The Role · The Technical Support Manager leads a team of Support Engineers responsible for resolving customer issues, ensuring platform stability, and driving continuous improvement across Accela's support operations. · Key Responsibilities · Lead and mentor a team of Suppo ...

Job Description · About Accela: · Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement, and enable the development of thriving communities. · Customer Success Manager Role: · As a Customer Success Ma ...

The Technical Support Manager leads a team of Support Engineers responsible for resolving customer issues, ensuring platform stability, and driving continuous improvement across Accela's support operations. · Lead and mentor a team of Support Engineers, fostering accountability, ...

Account Director · The Account Director will drive sales strategy, coordinating efforts across teams to execute sales initiatives. Responsibilities include researching new business opportunities, upselling existing customers, and collaborating with cross-functional teams. · Manag ...

Accela is seeking a Senior Consultant to join our Professional Services team. In this role, you'll transform complex government data into intuitive, easy-to-use reports and dashboards on the Accela Civic Platform. · Analyze client and implementation team needs; deliver scalable s ...

About Accela is seeking a strategic and hands-on Senior Director of Infrastructure to lead the design, modernization, and operational excellence of our enterprise infrastructure across hybrid and cloud environments. · Define and execute a multi-year infrastructure roadmap aligned ...

Accela is seeking a Technology Consultant to join our Managed Application Services (MAS) team. In this role, you will partner with large and complex government entities to provide Accela System Administration and System Enhancements for our SaaS clients. · Manage ticket intake an ...

Account Director · The ideal candidate will drive Sales strategy, coordinate efforts across teams, and ensure successful execution of all Sales initiatives within the assigned territory. · This specific Account Director position will cover the Southwest territory, requiring appli ...

Account Director · The role of an Account Director involves guiding and directing others to enhance the growth and viability of a designated territory. They drive the overall Sales strategy, coordinate efforts across teams, and execute sales initiatives. A strategic mindset and o ...

The Technical Trainer designs, develops, and delivers engaging product and user training focused on the Accela Civic Platform. This role emphasizes the creation of video and eLearning content that helps customers, partners, and internal teams gain the skills needed to implement a ...

Customer Success Manager · At Accela, our Customer Success Managers build lasting relationships with customers and ensure they achieve strategic goals through innovative solutions. · This role offers collaboration with internal teams, leveraging CSM and Gov Tech industry best pra ...

Accela is seeking a proactive and business-minded Legal Director to support our growing sales and services teams. · Draft, review, and negotiate a wide range of commercial agreements, including SaaS, software licensing, professional services, and maintenance agreements. · Partner ...

Account Director · The ideal candidate will drive overall Sales strategy and coordinate efforts across teams to execute Sales initiatives within assigned territory. · Manage and grow key accounts ensuring customer satisfaction and long-term partnerships. · Develop strategic accou ...

Customer Success Manager · At Accela, our Customer Success Managers are essential to building lasting relationships with our customers and ensuring they achieve their strategic goals through our innovative solutions. · This role offers a unique opportunity to collaborate with var ...

Serve as the point of contact for customer inquiries via cases or phone channels. Troubleshoot configuration, workflow, scripting, integration, and performance issues. Replicate reported issues in controlled environments and perform test validation to confirm behaviors. · ...

As a Principal Technical Program Manager on our Cloud Engineering & Operations team, you'll be the deeply technical process owner for core Service Management—Incident, Problem, Change, Capacity, and Vendor Management—plus financial modeling and forecasting that guide platform sca ...

Our Customer Success approach is built on establishing clear customer goals, driving adoption, ensuring value realization, fostering customer advocacy, managing relationships proactively, anticipating and solving potential issues, and continuously improving our strategies. · We p ...

Job Description: · The Technical Support Manager leads a team of Support Engineers responsible for resolving customer issues, ensuring platform stability, and driving continuous improvement across Accela's support operations. · Responsibilities include: · Lead and mentor a team o ...