zeeshan abu

I bring extensive hands-on experience in night audit operations, guest service, and financial reconciliation gained through roles at respected hospitality brands including Hotel Radisson, InterContinental Hotels & Resorts, Best Western Hotels & Resorts, and TownePlace Suites by Marriott. My responsibilities have included balancing daily transactions, preparing accurate end-of-day financial reports, and ensuring smooth overnight operations — all while maintaining a high level of guest satisfaction.

I’ve also trained and supported new staff members, contributing to improved team efficiency and process accuracy. In addition to my audit and operational background, my prior experience in customer service and management has strengthened my ability to handle guest concerns calmly and professionally.

My certifications in project management and collaboration tools like Microsoft 365 have helped me build strong organizational and communication skills, making me well-suited to support operational excellence in this role.

Experienced Night Auditor with a strong background in hotel operations, financial reconciliation, and guest service. Proven ability to balance daily transactions, prepare accurate reports, and maintain smooth overnight operations. Skilled in training new staff, resolving guest concerns, and improving process accuracy. Known for being dependable, detail-oriented, and calm under pressure.

Coursework in Business & Hospitality Operations with a focus on hotel management, customer service, and operational procedures. Ongoing professional development through project management and communication certifications to strengthen organizational and leadership skills.