Yoel Diaz

Quality Assurance Supervisor at LSG Sky Chefs with over three years of experience leading operations in one of the world's top airline catering companies. My background in operations gives me a strong foundation in managing teams, improving processes, and driving performance in high-pressure environments.

Now in quality assurance, lead food safety and compliance efforts, ensuring every product meets strict regulatory and customer standards. I bring a proactive, detail-oriented approach to problem-solving, and collaborate across departments to promote a culture of accountability and continuous improvement, from food prep procedures to HACCP systems and audit readiness, I focus on operational excellence that protects both brand integrity and customer health.

Let's connect if you're interested in food safety, aviation catering, or process optimization.

Experienced Operations Supervisor with a proven record of leading teams to achieve operational efficiency, quality compliance, and production goals in fast-paced food manufacturing environments. Skilled in process optimization, employee training, and performance improvement, resulting in measurable gains such as a 12% increase in efficiency and a 15% reduction in turnover. Bilingual in English and Spanish, with strong leadership, problem-solving, and communication skills dedicated to maintaining high standards of safety and quality.

Certified in food safety and quality assurance with a SERV Safe Certification (2022) and formal training from the Florida Education Institute (2018). Completed secondary education at South Miami Senior High School (2007). Fully bilingual in English and Spanish, with continuous professional development in operations, leadership, and staff management.