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xoe cranberry

xoe cranberry

Lawrence - Kansas
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Experience

Administrative Assistant Midco Responsible for maintaining employee records. Providing results under tight deadlines. Oral and written communication. Advanced MS Office skills, particularly Excel. Proper handling of confidential materials. Event planning and event coordination. Facilities maintenance. Some customer contact. Accounts payable. Travel planning for executives. General office work.
Operation Service Representative - Technical Operations WOW! Wide Open West Responsible for maintaining employee records. Providing results under tight deadlines. Oral and written communication. Advanced MS Office skills, particularly Excel. Proper handling of confidential materials. Event planning and event coordination. Facilities maintenance. Some customer contact. Accounts payable. Travel planning for executives. General office work.
Lead Dispatcher Knology Manage small team of dispatchers. Responsible for arranging and scheduling technician routes, updating for emergencies and outages. Contacting customers. Liaison with customer service and other departments. Monitoring outage information. Communicating with other divisions.
Dispatcher Sunflower Broadband Ensuring technicians meet scheduled time frames. Coordinating with other dispatchers, customer service and NOC. Maintaining accurate records. Outage monitoring.
Customer Service/ Technical Support Sunflower Broadband Providing excellent customer service and technical support to all internet, tv and telephone subscribers. Maintaining accurate records. Conveying knowledge of all aspects of the subscribers’ accounts and technical needs. Scheduling service and installation technicians.

Education

liberal arts Temple University
liberal arts Johnson County Community College

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