William Story III

Experienced Administrative Professional with a demonstrated history of working in the hospital & health care industry in addition to the Government and other aspects of the private sector. Customer focused professional with attention to detail, patience and prioritization. Knight of Columbus and Eagle Scout.

William Story III  

7306 Outhaul Lane, Burke, VA 22015                                                             

SNAPSHOT- Over 10 years of client facing administrative, customer service experience, and research experience

12.25-Present, Delivery Driver, Uber Eats, Fairfax County, Virginia and Immediate Surrounding Area (Mobile)

Deliver food online orders and assist with online order fulfilment.

1.25-1.26, Delivery Driver, Door Dash, Fairfax County, VA and Immediate Surrounding Area (Varies) (Mobile)

Deliver Door Dash delivery orders for customers. Online delivery and order fulfilment. 4.16-Star Customer-Earned Driver Rating. 

4.24-Present, Food Service Associate (Produce), Amazon Fresh, Franconia, VA

Cull, organize, and restock fruits and vegetables. Replenish frozen products and remove expired frozen products using proprietary computer (Inventory). Field customer questions. Clean Produce area bins. Clean refrigeration units as time allows.

10.23-4.24, Prepared Foods Associate, Amazon Fresh, Franconia, VA

Prepare foods that are various in the Kitchen (Bakery), Pizza Oven and Deli. Restock both Kitchen and Store inventory. Clean the Kitchen as ordered and directed (includes dishes). Keep track of inventory. Present kitchen inventory for purchase and sale. Field customer questions for both the Kitchen as well as the Store general. Assist with Kitchen dishwashing and equipment cleaning. 

9.23-10.23, Food Service Associate (Produce), Amazon Fresh, Franconia, VA

Same duties as Produce and Meat and Seafood Fresh Grocery Associate.

5.23-5.23, Delivery Associate (Delivery Driver), Amazon DSP, Manassas, VA

Deliver Amazon Online order packages to local and surrounding area residents of Manassas, Virginia.

7.22-10.22, Produce and Meat and Seafood Fresh Grocery Associate, Amazon Fresh, Franconia, VA

Cull, organize, and restock fruits and vegetables. Replenish frozen products and remove expired frozen products (Keep track of inventory). Field customer questions. Help Seafood and Meat department with presenting inventory for purchase. 

5.22-7.22, Outbound Fresh Grocery Associate, Amazon Fresh, Franconia, VA

Prepare customers’ grocery orders for delivery, answer customer questions as needed, help with restocking store shelves, and other tasks as needed. 

5.21-9.21, Field Representative, U.S. Census (AHS), Fairfax County, VA 

Survey selected areas/addresses for the US Census Bureau for the American Housing Survey. Utilize issued work computer and proprietary MCM software to interview selected addresses. Travel for work as needed or requested for the AHS (American Housing Survey). Position is intermittent but can lead to a full-time position.

4.20-10.20, Enumerator, U.S. Census (2020 Census), Fairfax County, VA 

Travel throughout the Philadelphia region including Virginia and Pennsylvania to gather information in areas with low response rates for the Decennial Census.  List the residential addresses within the assignment area on register pages, map spot the location of the structures and conduct the interviews.  Interview residents face to face as well as neighbors to gather demographic statistics (also by phone), input data into FDC software, track mileage and submit timesheet/expense reports.

2.20-6.23, Circulation Volunteer, Pohick Regional Library, Burke, VA

Responds to the needs of the Circulation Department; answer inquiries, processing materials into the electronic library system, sort books using the Dewy Decimal system and move books onto shelves.

3.18 – 12.19; General Services Coordinator, Erickson Living, Springfield, VA 

Manage the service requests for 2000 residents and 1000 employees by scheduling as well as delegating and directing staff to complete tasks. Top performer on a consistent basis, earning employee of the month (Caught You Caring awarded twice  in 2019). Preserve inventory of office supplies, tally inventory and order necessary items for General Service department. Manage vendors for window, door and flooring repair list using Excel and schedule the work.  Produce weekly and monthly pendant reports, weekly work order report and voicemail report. Process Credit Card transactions. Other duties as assigned. 

11.15 – 3.18; Communications Specialist, Erickson Living, Springfield, VA

Compiled facility work orders for 1440 apartments including emergencies and maintenance errors. Coordinated with on-call medical staff during emergencies. Ensured prompt 911 communications. Managed key control for vendors. Directed staff to perform tasks and work overtime when necessary, as well as actively dispatching maintenance and housekeeping concerns.  Supervised and trained new hires on work processes. Fielded miscellaneous questions.Top performer on a consistent basis, earning employee of the month (Shining Star February 2017).

9.14 - 5.15; Administrative Intern, US Senate and House of Representatives, Washington, DC

Scheduled appointments, created correspondence, reports and memos. Led a legislative research project. Attended hearings and produced summary reports for members. Developed talking points for the Representative to present to foreign visitors.  Supervised and led Capitol Hill tours, researching points of concern for foreign dignitaries. Selected to guide a tour for a foreign VIP.  Successfully trained new interns and identified for superior training ability in scheduling and Microsoft Office.  Input and maintained database for mass mailings and response letters. Answer constituent Phone calls and field them.

6.09-8.09; Administrative Clerk, Treasury Inspector General For Tax Administration (TIGTA), Washington, D.C.

Receptionist, routed calls to appropriate departments, Organized and archived historical records for IG. Other duties as assigned, including editing website biographies of staff members. Was hired as part of a Eagle Scout Program.

Bachelor's Of The Arts from the University of Mary Washington in Political Science; Graduated 2014. 

Previous to that Graduated in 2009 with an Advanced Studies Diploma from Lake Braddock Secondary School.