Wilfred McCloud

I’m Wilfred McCloud, an experienced administrative professional with a strong background in office management and records administration. Currently, I am contracted with Miami-Dade County through Tryfacta, where I excel in managing employee records, ensuring compliance, and improving operational efficiency. My proficiency in CARA Documentum and Informs Systems is complemented by exceptional organizational skills and a keen eye for detail. With a Bachelor’s degree in Paralegal Studies and currently pursuing a Master’s in Public Administration, I am equipped with a solid educational foundation and practical experience. My career spans various roles, including administrative assistant and housekeeping supervisor, showcasing my ability to handle diverse tasks and streamline processes effectively. Dedicated to confidentiality and excellence, I am ready to bring my comprehensive administrative background to a dynamic and challenging role.

I have extensive experience in administrative roles, focusing on managing employee records, ensuring compliance, and improving office efficiency. My roles have included Administrative Assistant, Housekeeping Supervisor, and Customer Service Representative, where I developed strong skills in organization, data management, and process improvement. Currently, I manage HR records and support operations for Miami-Dade County through Tryfacta.

I hold a Bachelor’s degree in Paralegal Studies and am currently pursuing a Master’s in Public Administration.