Wesley Carr-Patterson

My name is Wesley Carr-Patterson, and I am proud to be a native of Nashville, TN, with roots in Chattanooga, TN. I am a hardworking and dedicated individual who embraces life with enthusiasm and gratitude.

I am eager to share my gifts and talents with a company where I can learn, grow, and make a meaningful impact. As a committed team player, I value collaboration and strive to be an open vessel, always seeking opportunities to expand my professional knowledge and skills.

With a strong work ethic and a passion for growth, I aim to contribute to an organization’s success while continuing my journey of personal and professional development.

Administrator
Episcopal Diocese of Tennessee – Saint David’s Episcopal Church, Nashville, TN
August 2023 – Present

• Manage day-to-day operations for Parish Clergy and staff to ensure seamless workflow.
• Coordinate building maintenance and vendor services, ensuring timely and cost-effective solutions.
• Support human resources functions, including HRIS file management, employee records, and compliance.
• Oversee financial reporting, payroll processing, and budget management to maintain fiscal accountability.

Enrollment Analyst
Harris Computer, Canada
July 2021 – May 2023

• Led payer re-enrollment projects for clearinghouse clients, ensuring timely completion and accuracy.
• Maintained comprehensive tracking systems and provided detailed weekly status updates to stakeholders.
• Provided direct client support for enrollment processes, ensuring high satisfaction and compliance.
• Collaborated with internal teams to identify opportunities for process improvement and increased efficiency.

Member Resolution Specialist
WellCare
September 2018 – June 2021

• Recorded, tracked, resolved, and responded to all assigned inquiries while complying with corporate guidelines.
• Rigorously researched issues and utilized strategic planning skills to resolve them in a timely manner to meet deadline requirements.
• Acted as a liaison between internal departments on data analysis and conflict resolutions while implementing organizational practices for clear and concise outcomes.
• Performed root cause analysis to ensure enterprise solutions and communicated findings as needed.
• Collaborated with counterparts to plan and propose solutions in a clear and concise manner.

Onboarding and Engagement Specialist
Complex Care Solutions, Nashville, TN
July 2016 – April 2018

• Facilitated onboarding for new hires, including payroll processing, I-9 verification, and data entry into company systems.
• Conducted employee training sessions to ensure smooth integration into the organization.
• Managed and maintained employee records, supporting compliance and organizational success.
• Designed and implemented onboarding procedures, ensuring alignment with HR best practices.
• Assisted operational teams with day-to-day duties to drive efficiency and achieve goals.

Bachelor of Social Work – BSW

Middle Tennessee State University

Murfreesboro, TN
December 2012

Master’s of Human Resource Management
Murfreesboro, TN
August 2023 – Current