Viktoriia Kotenko

Comfortable working alone or in a team environment. Pleasant demeanor; able to interact with a diverse range of staff and clientele. Responsible and hardworking individual with a high level of creativity. Seeking a stable, long-term position.

PROFESSIONAL EXPERIENCE

Koteico          03/2017 – 05/2021
E-Commerce Associate
Managed an eBay store with a high seller rating
Fulfilled orders; packaging, printing labels and shipping
Created product listings
Responded to customer inquiries and resolving order issues
Build an online store on the Shopify platform
Captured and editing product and lifestyle photographs
Product sourcing items on wholesale marketplaces
Managed inventory, accepting and restocking incoming wholesale shipments
Created email marketing and social media campaigns
Managed graphic design freelancers; designed company logo

Metro Pets          09/2018 – 10/2020
Dog walker/pet sitter
Walked all entrusted dogs in a safe and timely manner.
Followed all special instructions concerning dog care.
Reported all relevant information to the owners in a timely manner.
Reported to client care or general manager after every dog pick-up and drop off.
Completed reports via company phone app for every dog walked.
Stayed in owners’ house to dog sit and keep the environment safe for the animal.

Tech Electronics Shop Inc.       02/2017 – 06/2017
Salesperson
Replaced watch batteries and adjusted straps and bracelets
Took passport photos for customers
Managed seller accounts on eBay and Craigslist; from creation of product listings to product shipment, tracking, and solicitation of customer feedback
Entered product data into spreadsheets
Faxed documents for customers
Made key copies for customers

Self-Employed         10/2015 – 12/2016
Babysitter
Acted as a babysitter for toddlers and preschoolers
Cooked for the families as well

Zo-O Magazin          02/2014 – 09/2015
Cashier
Worked part-time on the weekends while in school
Sold pets to customers; small animals, fish, birds
Took care of shop animals
Organized pet supplies, worked the cash register, processed pet food orders

Freelance & Other

Freelance dog trainer: taught dogs to perform commands  06/2017 - 08/2020
Videographer: filmed animal action videos    04/2016 - 10/2020
Freelance photographer: digital portrait & nature photography 04/2016 - 10/2021
Pastry chef: baked & decorated cakes upon request   03/2015 - 09/2016
Gardener: Planted and cultivated an urban garden   09/2012 - 07/2015
 
SKILLS

Windows and Mac OS. Possess working knowledge of the following software and platforms: Microsoft Office, Adobe Creative Suite, CyberLink PhotoDirector, Sendinblue, Hootsuite, Shopify. Quick at adjusting to new systems and technology.
Also fluent in Russian and Ukrainian.
Knowledge of internet sales, product and lifestyle photography, photo editing, email campaigns, social media.
Able to learn without additional training required in most circumstances. Strong work ethic and a high sense of responsibility.

EDUCATION

Poltava Gymnasia No. 13 
Diploma received in 2015.

Professional and personal references available upon request.

Comfortable working alone or in a team environment. Pleasant demeanor; able to interact with a diverse range of staff and clientele. Responsible and hardworking individual with a high level of creativity. Seeking a stable, long-term position.

PROFESSIONAL EXPERIENCE

Koteico          03/2017 – 05/2021
E-Commerce Associate
Managed an eBay store with a high seller rating
Fulfilled orders; packaging, printing labels and shipping
Created product listings
Responded to customer inquiries and resolving order issues
Build an online store on the Shopify platform
Captured and editing product and lifestyle photographs
Product sourcing items on wholesale marketplaces
Managed inventory, accepting and restocking incoming wholesale shipments
Created email marketing and social media campaigns
Managed graphic design freelancers; designed company logo

Metro Pets          09/2018 – 10/2020
Dog walker/pet sitter
Walked all entrusted dogs in a safe and timely manner.
Followed all special instructions concerning dog care.
Reported all relevant information to the owners in a timely manner.
Reported to client care or general manager after every dog pick-up and drop off.
Completed reports via company phone app for every dog walked.
Stayed in owners’ house to dog sit and keep the environment safe for the animal.

Tech Electronics Shop Inc.       02/2017 – 06/2017
Salesperson
Replaced watch batteries and adjusted straps and bracelets
Took passport photos for customers
Managed seller accounts on eBay and Craigslist; from creation of product listings to product shipment, tracking, and solicitation of customer feedback
Entered product data into spreadsheets
Faxed documents for customers
Made key copies for customers

Self-Employed         10/2015 – 12/2016
Babysitter
Acted as a babysitter for toddlers and preschoolers
Cooked for the families as well

Zo-O Magazin          02/2014 – 09/2015
Cashier
Worked part-time on the weekends while in school
Sold pets to customers; small animals, fish, birds
Took care of shop animals
Organized pet supplies, worked the cash register, processed pet food orders

Freelance & Other

Freelance dog trainer: taught dogs to perform commands  06/2017 - 08/2020
Videographer: filmed animal action videos    04/2016 - 10/2020
Freelance photographer: digital portrait & nature photography 04/2016 - 10/2021
Pastry chef: baked & decorated cakes upon request   03/2015 - 09/2016
Gardener: Planted and cultivated an urban garden   09/2012 - 07/2015
 
SKILLS

Windows and Mac OS. Possess working knowledge of the following software and platforms: Microsoft Office, Adobe Creative Suite, CyberLink PhotoDirector, Sendinblue, Hootsuite, Shopify. Quick at adjusting to new systems and technology.
Also fluent in Russian and Ukrainian.
Knowledge of internet sales, product and lifestyle photography, photo editing, email campaigns, social media.
Able to learn without additional training required in most circumstances. Strong work ethic and a high sense of responsibility.
 

EDUCATION

Poltava Gymnasia No. 13 
Diploma received in 2015.