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Victoria Moreno-lopez

Victoria Moreno-lopez

Administrative/Customer service

Administrative

Modesto, Stanislaus

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About Victoria Moreno-lopez:

Highly Organized and detail oriented Administrative professional with over 25 years experience providing thorough and skillful administrative support. Troubleshooting and leadership skills. Team player.

 

Experience

to 05/30/2023

  •  Create quotes - calculate costs and charge according to contract pricing
  •  Invoice and ship units to customer
  • Coordinate shipping location and documents with logistics and material  planning 
  • Inbound and outbound customer service calls 
  •  Respond to customer queries in a timely manner and accurate way via email, phone, and chat.
  • Critical thinking and problem solving
  • Create spreadsheets on Excel
  • Serve as a mentor to fellow colleagues
  • Create RMA's for warranty requests
  •  Adept in Aeroxchange Aerorepair
  • Proficient in Quantum component control
  • Distinguished employee of the year 2019 and 2022

Education

  • College of the Canyons - Customer Relationship Management  2022

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