Valeria Ramos

Bilingual Administrative Professional and Architect with proven leadership and
managerial experience. Known for thriving in fast-paced environments, delivering
high-quality clerical and operational support, and collaborating effectively with
diverse teams. Strong background in architectural design and project coordination,
with a passion for teamwork, responsibility, and results. Self-motivated, punctual,
and productive, even with minimal supervision.

Human Resources Clerk I /LANCASTER SCHOOL DISTRICT /   

09/2024 - Current

• Assist employees and visitors in the HR office by answering questions, providing forms, or directing them to the appropriate department.
• Support the district receptionist by answering phone calls and assisting the public with general inquiries.
• Handle complaints and concerns at the district level, ensuring proper documentation and referral to the appropriate personnel or department.
• Maintain accurate and up-to-date employment records, including personnel files, evaluations, position requests, and medical documents.
• Prepare and submit personnel action items for inclusion in the Board agenda.
• Provide written and verbal Spanish-English translation 
• Complete employment verifications for external agencies and companies.

Bilingual Office Assistant I

LANCASTER SCHOOL DISTRICT / Sunnydale Elementary  05/2024 - 09/2024 (Promoted)

• Maintain liaison with parents, administrators, and other agencies involved by phone, email or fax.
• Verification and input of student data in various systems (PowerSchool, SchoolMint, CALPADS, and district spreadsheets (Google Drive).
• Maintain enrollment/attendance records up to date and create Independent Study contracts.
• Provide written and verbal translation of Spanish.

Office Assistant 

KARLA NUNEZ IMMIGRATION SERVICES  /    11/2022 - 05/2024 

• Managed daily data entry and kept clerical information accurate.
• Translated English/Spanish documents.
• Interacted with customers by phone, email, or in-person to provide information.
• Effectively managed government form filling and submission process, ensuring accuracy and compliance with immigration regulations.

Facilities Assistant Manager 

GNP SEGUROS   / Mexicali BC, Mexico  03/2019 - 11/2023

• Design office constructions and remodels using AutoCAD; update existing blueprints with accurate measurements and new installations. Create and present project proposals to non-architect stakeholders for clear understanding and approval.
• Supervised daily activities of facility staff to ensure smooth and efficient operations.
• Managed tenant relations by promptly addressing complaints and concerns to maintain a high level of satisfaction.
• Monitored utility systems—including electricity, gas, and water—by analyzing usage data to identify cost-saving opportunities and improve efficiency; managed timely payments for these services and submitted receipts to the accounting department.
• Used a work order system to assign tasks to maintenance staff or external contractors, ensuring services were charged to the appropriate accounting accounts.
• Oversaw approximately 15 offices throughout the northwest region of the country, managing operations either in person or remotely via Zoom meetings and phone calls.
• Designed and oversaw construction, remodeling, and renovation projects from planning & designing through completion.

Bachelor of Architecture- UABC MX

Project Management Certificate Program
By CALBRIGHT College / Currently Enrolled

IFMA’s Finance and Business Course
By International Facility Management Association
Course 1 of 4 from Certified Facility Manager® (CFM)
Currently Enrolled

Construction Management Specialization
By Columbia University & Coursera