Torrine McCarty

Provider Network Manager with a proven track record of success in building and managing robust provider networks within Alaska and Minnesota, specifically for TRICARE. Adept at provider recruitment, contract negotiation, and fostering strong provider relationships to ensure adequate and accessible healthcare coverage. Expertise in TRICARE programs, policies, and procedures, with a focus on achieving performance metrics, operational efficiency, and customer satisfaction. Demonstrated leadership in supervising staff, resolving complex issues, and driving process improvements.

Build TRICARE Provider Network for Alaska and Minnesota regions to provide adequate and accessible provider coverage for Prime and Select plan beneficiaries. Develop provider recruitment, contracting, and retention strategies with financial analysis to support network development targets.

• Negotiate initial provider contracts and renewals with hospitals, ancillary services, and provider groups.
• Supervisor of Alaska’s Provider Engagement Specialist staff
• Wrote up deep dive analysis of network for Director, VP Leadership, DHA and MTF’s due to exceptional customer service record and accuracy of reporting.  Adept in prioritizing tasks and communicating detailed information in time sensitive conditions for Department of Defense and civilian decision makers. 
• Monitor contracts, rosters and credentialing processes, including tracking contract amendments, entering directory updates, and adding/deleting providers.
• Deliver on-demand technical assistance to providers and DHA including M110, Q150, Slide Deck presentation of Alaska for DHA/Congress/Military Treatment Facilities, and ad hoc reports.

Travel & Tourism Certification