Tonya Blanks

 16+ year Program/Project Manager with Expertise Across Diverse Sectors 

With a proven track record of delivering successful projects in healthcare, aviation, telecom, and construction, I excel in transforming visions into reality. My leadership experience spans stakeholder collaboration, change management, and team building, utilizing Agile, Waterfall, and hybrid methodologies to drive results.

 Certifications:
- Lean Six Sigma Greenbelt
- Certified Scrum Master (CSM)
- PMI Certification: Project Management Professional (PMP)

In addition, holding active licenses as a Florida Life, Health, and Annuities Agent (Expert in Medicare, Medicaid, SNPs, Dual SNPs) and a real estate professional, I am well-equipped to navigate complex environments.

Program Management professional with 16+ years of experience in project and program management across diverse sectors, including healthcare, telecom, airlines, pharmacy, hospital and training sectors to include project delivery experience in large multi-phase programs including SaaS technology environments. Expertise in PMO establishment and governance. Demonstrated success by translating insights into actionable strategies, achieving a 25% increase in client satisfaction scores and a 30% expansion of service contracts, consistently exceeding customer experience expectations. Recognized for strong performance and organizational impact, leading to promotion.

CERTIFICATIONS

• PMI Certifications: PMI Project Management Professional (PMP) 
• Certified Scrum Master (CSM)
• Lean Six Sigma Greenbelt Certification 

The University of Texas at Arlington, Arlington, TX.                                                                                                                      

• Bachelor Of Science Degree in Information Systems Major/96 Semester Hours Completed