Experience

  • Data Center Operations Specialist

    at IBM

    October 2006 - February 2015

    Texas

    Noteworthy Achievements: Key contributor to the Data Center Power Redundancy Documentation Project, completed project on time, within budget and accomplished mission to guarantee business continuity if power failed. Inspected, tested and ensured electricity supply was backed up with commercial-grade UPS (redundant) for over 500 racks of servers for IBM GS. Key Accountabilities: Facilitated business operations with technical expertise, technical problem solving, IT/server administration experience and technical tools, and liaised with hardware planning team. Ensured 99.5+% up time with automated backups and disaster recovery plans. Rapidly became known as the “go-to-resource” for a wide variety of IT challenges/issues in Data Center and beyond. Provided solutions for various issues on Sun Solaris, RHEL 5-6 and Windows Server 2003-2012 in physical and virtual environments via VMWare 5.0. Liaised with remote technical team to execute solutions to many escalated issues.

Education

  • Bachelor of Science

    at Angelo State University

    1985 - 1988 (3 years) Texas

Languages

  • English Native

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