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Brookland
Tina Lee

Tina Lee

Release of Information Specialist

Healthcare

Brookland, Township of Brookland, Craighead

Social

About Tina Lee:

Release of Information Specialist 27 yrs .

Proficient knowledge of strict confidentiality standards as mandated by HIPAA Regulations.

High volume Inbound & Outbound Customer Service Calls, de-escalation, empathy and patience for resolutions. 

Computer literacy, technical aptitude and familiarity with basic office software systems and equipment, Microsoft office/365, EMR, Secure email.

Analytical and resourceful problem-solving skills.

Maintained professionalism and efficiency under pressure, handling difficult customers and managing workload and effectively.

Ability to work independently or a team. Thrive in a high paced office

 

 

 

 

Experience

Time Management 

Computer skills, Microsoft Office

Behavioral Health Records

EMR Systems 

Organization skill

HIPAA 

Communication

ROIs & Authorizations 

Account Receivables / Account Payables

Education

HIPAA Certificate of Training

Conflict Resolution Certificate of Training

Dale Carnegie Course Certificate of Training 

Incomplete Bachelor Ar State University

 

 

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