Tiffany Thomas

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Familiar with managing emotions and staying clear-headed under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced emergency Communications Officer. Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments. Relayed latest information to first responders via electronic means, telephone calls, and radio responses. Assessed emergency requests and made quick judgment calls to determine appropriate action. Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals. Observed strict confidentiality guidelines to properly secure information and data.

Bachelor of Arts Degree in Sociology with a major in Criminal Justice from William Paterson University.