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Theresa Gilmore

Theresa Gilmore

PMP - Credit Risk Manager

Accounting / Finance

The Villages, Sumter

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Services offered

My name is Theresa Gilmore, and I am a PMP-certified Credit Risk Manager with over 20 years of experience in strengthening financial performance, improving processes, and leading high-impact credit operations. For the past 14 years at Smurfit WestRock, I have managed a $5.2 billion portfolio across multiple divisions and thousands of accounts, focusing on compliance, cash flow optimization, and risk mitigation. I have also supported several major acquisitions, helping integrate teams and systems to drive growth.
I am known for developing people and improving processes. I mentor new team members, streamline workflows, and use data‑driven analysis to reduce A/R exposure and enhance operational efficiency.
Before WestRock, I managed credit operations at Doosan Infracore America Corp., where I led a full SAP migration, built automated order‑processing systems that boosted efficiency by up to 60%, and oversaw a $50M portfolio with strong compliance results. Earlier in my career, I supervised credit teams, strengthened retail partnerships, and improved cash flow through proactive analysis and technology adoption.
Across every role, I bring strategic thinking, effective communication, and a commitment to continuous improvement.

Process improvement
Credit risk manager
Financial analyst
Portfolio management
Compliance officer
Approximate rate: USD$ 80 per hour

Experience

PMP‑certified Credit Risk Manager with 20+ years of experience leading large, complex portfolios and driving financial performance. Proven success managing a $5.2B portfolio at Smurfit WestRock, strengthening compliance, optimizing cash flow, and improving operational efficiency across multiple divisions. Skilled in financial analysis, process improvement, system integrations, and cross‑functional leadership. Background includes SAP migration leadership, automation initiatives that boosted efficiency by up to 60%, and mentoring teams to support continuous improvement and strong business outcomes.

Education

Completed PMP‑level project management training supported by an Accounting degree foundation. Earned a Six Sigma Yellow Belt, strengthening process‑improvement and data‑driven problem‑solving capabilities. Achieved multiple Scrum and Agile certifications, including Scaled Scrum Master, Scrum Master Agile Master, and Scrum Fundamentals, demonstrating strong proficiency in agile methodologies, cross‑functional collaboration, and iterative project delivery. Additional credentials include Risk Management Framework Certification and Negotiation Associate Certification, reinforcing a well‑rounded operational and leadership skill set

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