
teija a
Customer Service / Support
About teija a:
With a background in AI and a strong focus on project management, content creation, AI integration, and quality assurance processes, I have developed a versatile skill set. Throughout my career, I have worked on projects involving AI-driven systems, machine learning applications, and automated processes, where I played a key role in streamlining workflows, ensuring system performance, and enhancing user experience. My experience has equipped me to adapt to fast-changing environments and drive improvements in both product development and operational efficiency.
Experience
- Over 10 years of experience in customer service, project management, marketing, and data analytics.
- Expertise in technology, business development, and sales, with a focus on global customer relations and marketing strategies.
- Proven success in managing projects, developing marketing initiatives, and executing high-impact campaigns.
- Strong communicator, problem solver, and self-motivated professional with a passion for continuous growth.
- Proficient in using Google Workspace, Salesforce, SharePoint, and other digital marketing tools.
Education
- BA in Fine Arts / Graphic Design, Metropolia University of Applied Sciences, Finland (1991)
- Marketing Communication, San Jose State University, CA (1999)
- Web Developer, Ce@, San Francisco (2002)
- Practical Product Management, PPM (2007)
- Salesforce Administration, (2007)
- SharePoint Administration, (2007)
- Portfolio Manager Certification, Aalto University, Finland (2014)
- Masters in Project Management, Aalto University, Finland (2015)
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