
Tauqir ABBAS
Customer Service / Support
About Tauqir ABBAS:
Worked in various roles from a Support Engineer, Support Escalation Engineer and then Escalation Engineer supporting Great Plains ERP. Also performed onsite consulting to address product and customizations issues along with completing version upgrades. Wrote several customizations for customers and country specific tax reporting requirements. In the Escalation Engineer position, focused on escalated customer experiences and product quality experiences.
Experience
Worked in various roles from a Support Engineer, Support Escalation Engineer and then Escalation Engineer supporting Great Plains ERP. Also performed onsite consulting to address product and customizations issues along with completing version upgrades. Wrote several customizations for customers and country specific tax reporting requirements. In the Escalation Engineer position, focused on escalated customer experiences and product quality experiences.
Education
Worked in various roles from a Support Engineer, Support Escalation Engineer and then Escalation Engineer supporting Great Plains ERP. Also performed onsite consulting to address product and customizations issues along with completing version upgrades. Wrote several customizations for customers and country specific tax reporting requirements. In the Escalation Engineer position, focused on escalated customer experiences and product quality experiences.
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