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Warwick
Tanya Fonseca

Tanya Fonseca

Network/desktop support technician

Technology / Internet

Warwick, City of Warwick, Kent

Social

Services offered

I am a network/desktop support technician

Network support technician
Desktop support technician
Approximate rate: USD$ 25 per hour

Experience

over 15 years of experience in technical support, network management,

and IT administration. Adept at diagnosing and resolving complex software, hardware, and network issues

both remotely and on-site. Proficient in managing and configuring Microsoft 365 and Intune

environments, leading system migrations, and providing exceptional customer service. Strong background

in firewall and security management, with hands-on experience in configuring and monitoring various

security platforms. Fluent in English, Portuguese, and Spanish, with excellent problem-solving, critical

thinking, and communication skills. Committed to delivering high-quality IT solutions and enhancing

organizational efficiency.


 

Education

 ITIL Foundation - Jan 2013

Linux Essentials - Oct 2023

CompTIA A+ - Mar 2024 — Mar 2027

Azure Fundamentals - Apr 2024


 

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