Syed Ali

I am a results-oriented Business Analyst with more than 6 years track record of success improving employers' competitiveness and performance through eliciting high-level business requirements and critically analyzing data. 

I am also known for being a team-player with having excellent verbal and communication skills and closely coordinating with cross-functional teams to ensure the triple constraints of the project and applying customer-centric value are understood.

SDLC Partners 2021-2023

Independence Blue Cross (IBX)
Title: Business Systems Analyst – Contract November 2022 – June 2023

Lead BSA for streamlining a large-scaled implementation and migration project to process EDI claims and real-time inquiry transactions (835, 837I, 837P, 277, 270, 271, and 276).

Produced a BRD and closely worked with business users and SMEs to bridge any gaps to provide solutions for implementing a new EDI Gateway with a router service for IBX.

Facilitate Brainstorming, JAD, Interviews, and Focus Groups sessions with key stakeholders.

Extracted Trading Partner claim submission data through Cognos and review it with the BTS team.

Critically engage with MuleSoft Developers and the Test Data Manager to prepare a Master Test Strategy for the QA Team.

Performed system testing and prepared test plans for the QA Team.

Model business process flows, such as, “AS-IS” and “TO-BE” and shared various system as well as design

documentation to the business to avoid bottlenecks and limitations for key stakeholders.

Serve as an interim Scrum-Master and facilitate daily stand-ups and perform backlog analysis.

Create Epics, Features, User Stories, and Acceptance Criteria's in the form of INVEST through ADO.

Facilitate UAT and Performance Testing sessions with QA and stakeholders.

Provide high-level deliverables to internal and external stakeholders by ensuring that the process is SMART throughout the SDLC.

Highmark Health Solutions (EnGen) Title: IT Business Analyst – Contract March 2021 – October 2022

Served as a SME and liaison between the DTS (Data Transformation Solutions) and the business workstream, ensuring that large and small scaled projects get, implemented, and configured, so that it meets the Definition of Done (DoD).

Utilized IBM, RTC, and Agility to create Capabilities, Epics, Features, Business and Developer User Stories, Enablers, Impediments, and Acceptance Criteria’s.

Engage with the Agile Team during Scrum ceremonies.

Utilized Cognos to pull end-user automation activity and review it with the DEV Team.

Extensively utilized Cherwell to monitor strategic initiatives, market driven enhancement, and production support

requests.

Review external entity and product area data, such as Host Names, Folder Paths, File Names, File Sizes, Server names,

APP IDs, User IDs, PGP/GPG keys from an inbound and outbound PUSH or PULL perspective.

Facilitate elicitation requirement sessions such as Interviews, Workshops, Walkthroughs, Focus Groups, and

Observations with IT business users from different product areas and provide high-level deliverables.

Utilized Splunk and SQL Server, “Toad” to validate and extract queries to better streamline the Development and

Design phase of the project.

Performed system testing and validation of SFTP directories in all environments on behalf of internal stakeholders.

Lead BA that implemented and streamlined a group insurance migration project that involved the Department of

Health and Human Services to develop and store data into an all-payer claims database for a vital Trading Partner.

BA of Arts in Social Science form Benedictine University.