
Suzan Neuhaus
Customer Service / Support
About Suzan Neuhaus:
I consider myself a team player. My friends call me pragmatic and practical, a problem solver. I am detail-oriented and always ready to help others and find creative solutions.
Experience
edpa usa• operations manager •June 1997- January 2002
Responsible to assist the president and CEO on day-to-day operations. That included the following tasks:
- Supervise the shipping department of a textile company
- Manage export and import, including customs procedures
- Coordinate logistics with carriers, resolve logistical problems, and liaise with local warehouses
- Handle customer inquiries and complaints
- Troubleshoot and resolve product issues and customer concerns
Samsung corporation • Manager •June 1993- april 1997
- Assisted the general manager to develop new markets for international trading, including steel products, electronics, and semi-conductors
- Represented Korean OEM companies in Turkiye, to help them find customers under the Samsung conglomerate
Education
Marmara University , Faculty of Business Administration , Bachelor of arts
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