Susana Oropeza

Passionate about the administrative world. The compassion, patience, and genuine care needed to bring into my work environment are something I've always had within my character. I believe in creating a warm, welcoming environment with an honest team and a kind culture. This helps bring out the best in individuals and offers a positive workplace. 

• Manage the school office for the campus
• Create and maintain good relationships with all staff, students, families & outside vendors
• Organize and maintain student records
• Manage all scheduling for Head of School, Dean, teachers and students in Google calendar
• Maintain the master calendar for all class schedules
• Facilitate all student admissions: enrollment, student records, immunizations
• Advise families on school policies, tuition payments and scheduling
• Provide excellent customer service, promptly communicating by phone, email and in-person
• Educate potential students & families on the Lydian Academy program 
• Coordinate campus events from Student Services team meetings to Middle School promotion and High School graduation ceremonies.
• Manage the budget and ordering of all campus supplies
• Partner with landlord and vendors to provide facility maintenance
• Oversee all administrative operations on campus
• Create and update student transcripts
• Produce Google sheets for tracking: family contacts, staff roster, birthdays, key fobs, parking permits
• Troubleshoot computer issues for students
• Overhauled and maintain the storage system for the campus
• Provided Spanish translation for documents and in-person meetings

Heald College associate's degree in computer business administration