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Summer Holgate

Summer Holgate

Human Resources Professional

Human Resources

Chandler, Maricopa

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Services offered

Experienced Human Resources Professional with a demonstrated history of leading in the retail and logistics industry using people-first approach and results oriented. Skilled in Creative Communication, Management, Employee Relations, and Employee Engagement. Strong business development professional with a Bachelor of Arts - BA focused in Organizational Leadership from Arizona State University.

Approximate rate: USD$ 45 per hour

Experience

Sr. Human Resources Manager | US LBM | Arizona | 09/2022 - Present

Supporting AZ, CA, CO, NM, NV, TX and WA

  • Positioned on Arizona’s Women’s Associate Resource Group to elevate, connect and inspire women in Construction Industry
  • Assisted with 3 business acquisitions focusing on onboarding employees 
  • Streamlined communication across 10 Divisions advocating training material and people management level commitments and workflow
  • Focused on advocacy for US LBM to smaller acquired divisions to outline and enforce corporate matters and direction successfully
  • Manage and leading 7 HR Generalists supporting 10 divisions of approximately 2,000 employees in employee relations, investigations, leave of absence, HRIS workflows, communications, site level support, engagement, performance management, and recruiting

Human Resources Director | Octane Entertainment | Scottsdale, AZ | 03/2022 – 08/2022

Director of all Human Resources functionality and support for two companies under Octane Entertainment including Mavrix One and Octane Raceway

  • Supporting over 200 associates across 2 businesses, partnering with the COO, two General Manager, plus the management team of 15
  • Completing Payroll biweekly using automatic Paylocity system and a manual system through Homebase, calculated tips and commissions 
  • Support leadership with coaching, delivering documentation and training tracking for overall teams
  • Reviewed all Worker’s Compensation, Unemployment, FMLA, and Wage garnishments
  • Utilizing Indeed and HigherMe for recruiting purposes, hiring through Paylocity system and heading onboarding orientation

Human Resources | Amazon | Arizona | 01/2020 – 01/2023

Human Resources Manager II – 09/2022-01/2023

  • Managed 28 HR professionals, and supported over 6,000 Amazon warehouse associates in over 200 Amazon Delivery Stations in North America West and Northeast
  • Built and maintained strong, lasting relationships with focus to create an environment of trust, consistency, and open communication
  • Utilized Amazon resources to problem solve escalations and queries and to providing troubleshooting support for HR field partners
  • Explore and metrics data for quality purposes, training, process improvements

Human Resources Business Partner – 09/2020-09/2022

  • Created and maintained employee engagement budget maximize utilization of per dollar / per associate through the year
  • Created materials and processes to train new HR personnel, streamlining onboarding processes
  • Created an Exit Survey program through Qualtrics Survey platform to gather data from Amazon Associate that focused on site training, culture, leadership, and experience
  • Spearheaded regional attrition focus for 42 weeks with starting point at 6.92% on a goal of 3.5% average of 10 sites and ended at 3.52% average of 10 sites with a decrease of 3.4% in Arizona Delivery station

Sr Human Resources Assistant – 01/2020-09/2020

  • Listening, coaching and elevating associates as well as partnerships with site leadership and support teams to work through success of station culture, policy integration, and process work
  • Spearheaded site closure of Delivery Station DPX3 in Chandler, AZ rehoming over 150 associates and leaders with an attrition of <8% for the span of 6 weeks
  • Overseeing Yard Marshal project for Southwest for 14 sites, creating 164 job offers with 99% positions filled at finish

Executive Team Leader – Human Resources | Target | Mesa, AZ | 01/2019 – 01/2020

Formulated well-rounded partnerships across HR strategy, function and execution for the store

  • Operated and reported scheduling for optimal process operation following strict budget guides
  • Translated and communicated people data and metrics with Mytime, Workday and Sharepoint
  • Developed and coached over 10 Team Leaders to elevate the skills and expertise of their team
  • Recruited, selected and managed talent & training of over 200 hourly team members and leaders in the span of 3 months in preparation for Holiday Quarter

Education

BACHELOR OF ARTS Organizational Leadership | Arizona State University | 08/15 – 12/17
  • College of Integrative Science & Arts - Graduated
  • Studied leadership focused structures, studies, and culture based on modern, corporate, and large-scale organizations

 

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