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Steve Arrington

Steve Arrington

Director of digital product design

Technology / Internet

Falls Church, Falls Church

Social

About Steve Arrington:

I help teams craft scalable user interactions for both digital applications and hardware. Over the years, I’ve had the privilege of creating solutions that are used by thousands of companies daily, including many in the Fortune 100. My experience spans a variety of industries, from business analytics and physical security to travel booking and conference planning.

At the heart of my approach is a focus on balancing and finding harmony. To succeed, I establish partnerships that allow business and UX alignment, and ensure that each solution is both effective in the short term and scalable for the long term. I lead with vision, deep collaboration, and a passion for refining ideas into impactful designs. I thrive on building strong teams, nurturing creativity, and driving meaningful, user-centered results.

Experience

Director of Product Design

Brivo · Full-time
Jan 2022 – Present · 3 yrs 5 mos · Hybrid

Expanded design team by 800% and matured design practice from level 1 to 4.

Led multi-year visions for both hardware and digital products.

Transformed planning via user research and data, contributing to 20% YoY corporate growth.

Directed award-winning redesign of hardware suite, introducing facial recognition.

Created Brivo’s first design system, reducing dev time and consolidating 3 legacy systems.

Championed accessibility; resolved 1,600+ issues and achieved WCAG AA compliance.

Fostered top-performing culture: team ranked in 90th percentile on Uxcel certifications.

Senior Mentor, UX Design Immersion Course

CareerFoundry · Contract
Jul 2017 – Present · 7 yrs 11 mos · Remote

Mentored hundreds of students; average rating: 4.97 with 350+ reviews.

Reviewed thousands of portfolios, helping many launch UX careers.

Principal Product Designer / Manager

Cvent · Full-time
May 2018 – Jan 2022 · 3 yrs 9 mos

Led and set standards for a design org of 50+.

Built enterprise-wide design system (Carina) with hundreds of components.

Helped drive $100M in product sales within 12 months.

Developed training in analytics, accessibility, and soft skills for design org.

Principal User Experience Engineer

CACI International Inc
Dec 2017 – May 2018 · 6 mos

Designed for DARPA analytics tools using AI for dialect translation.

Introduced scalable workflows that shifted design from tactical to strategic.

Principal, User Experience Design

Airlines Reporting Corporation (ARC)
Oct 2006 – Dec 2017 · 11 yrs 3 mos

Directed UX for 11+ products; championed user-centered and Agile methodologies.

Led research using analytics, interviews, usability testing, etc.

Created interaction standards, responsive designs, and mentored junior staff.

Sr. Project Manager, Instructional System Designer

Serco (SI International)
Jan 2005 – Oct 2006 · 1 yr 10 mos

Developed training materials for 700K+ DoD employees.

Designed award-winning interaction for Navy’s ITAPS system.

Created instructional courses for 30K+ OPM employees.

Education

University of Baltimore

Graduate Certificate in Information Design

George Mason University

M.Ed. in Educational Technology

Brigham Young University

Bachelor of Arts (BA) in Spanish and Psychology

Brigham Young University – Idaho

Associate of Arts (AA) in Psychology

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