Stephen Maddox

Qualified corporate professional with 20+ years of international supply chain solution experience in a high-technology functioned organization. My background has allowed me to deploy my skill set to continuously improve cost saving opportunities by utilizing DMAIC methodology to manage procurement, manufacturing, distribution, and most importantly customer and supplier relationships.

• FDA Pre-Market 510(k) Submission
• FDA 21 CFR 820
• FDA QSR Complaint Handling
• ISO 13485 / ISO 14971 Risk Management
• Creating QMS for Start Up Companies 
• Microsoft Axapta 2012
• Microsoft Dynamics SL (Solomon)
• Oracle NetSuite (2017 R1)
• Kaizen
• Lean Six Sigma (DMAIC)

Director, Supply Chain | Surround Medical Systems, Inc. Startup Medical Device Company focused on utilizing nanotechnology 3D X-RAY imaging systems)

SEPTEMBER 2019 – PRESENT

o Established all purchasing, logistics, and inventory controls procedures to support development efforts via 21 CFR 820 and ISO 13485 requirements to support our 510(k) submission, and successful cleared by the FDA within a 21-month period.

o Developed and/or solely supported all supplier risk management activities, workflows within ERP for procurement, logistics, inventory controls, and P&L activities focused on reducing operational cost toimprove margins by >10%.

o Onboarded and collaborated with contract manufacturersand suppliers to implement continuous improvement programs that have resulted in reducing reported non-conforming materials by 30% within the first year. Cost reduction activities during the first year have resulted in a 3% reduction in the BOM cost, while identifying an additional 8% reduction over the next year.

o Responsibilities include monitoring sales & distribution channel via HubSpot CRM activities to determine inventory requirements, production planning activities, & revenue forecasting.

Transformation Manager | Cognizant Technology Solutions (Contract Position focused on acquisition)

MARCH 2018 – SEPTEMBER 2019

o Managed procurement activities associated with Thermo Fisher & Patheon Acquisition. Responsibilities includedglobal vendor clean-up effort, harmonizing vendor load requirements, CAPA expectations, & vendor assessmentsresulting in improving on-time delivery from 93% to 97% for over $400M in raw material.

o Developed tools, processes, and training requirements to roll out one harmonized SOP for all 16 pharmaceutical facilities via FDA Title 21 CFR 207.1 requirements, resulting in over $800K annual cost savings.

o Transitioned over 300 employees from JPMorgan Chase P-CARDS to Bank of America P-CARDS, while defining acceptable merchant category codes for each site.

Supply Chain Manager | Spencer Healthcare formally HAP Innovations (Startup Medical Device Company focused on Medication Management)

JANUARY 2016 – DECEMBER 2018

o Implemented improvements in chain by collaborating with engineering, quality, and contract manufacture, resulting in a 20% cost reduction in the BOM within 14 months.

o Managed the procurement process for over 40 uniquesuppliers that provide a custom product or service to our spencer eco-system. Created rolling 12-month production forecast to manage the requirements at our contracting manufacture, suppliers, and 3PL distributioncenters.

Logistics & Operations Manager | Ascom Inc.(Medical Device Company focused on Nurse Call Integrations, Systems, & Communication)

JANUARY 2007 – DECEMBER 2015

o Cost reduction activities resulting in 23% spending reduction over a two-year period by negotiating and micromanaging all applicable purchasing activities supporting business development, R&D, engineering, &sales. Supported acquisitions and organic growth that resulted the revenue quadrupling from 2007 to 2015. Increased operational output by 24%, increasing turnover rate by 40%, decreasing the backlog by 25%, and reducing inventory by 35% from 2007 to 2015.

o Managed distribution efforts that supported annual sales budget of $300M, Improved RMA turnaround from 96% to 99% over an 18-month period. Head of North American Supply Chain performance and profitability base on Sweden’s HQ corporate directives. Supported contract manufacturers and suppliers based in the US,Sweden, Germany, China, & Mexico.

Staff Analyst – Supply Chain Management | IBM /Lenovo (PC Manufacturer)

NOVEMBER 1993 – FEBURARY 2007 

o Analyzed, developed, and implemented processes to improve efficiency within supply chain. Enhancedinfrastructure to increase web and B2B transactions by 60% for Large Enterprise Clients year over year, while increasing web sales in the US, EMEA and AP by 20%.

o Executed web merchandising and strategy plans for Lenovo’s product line that improved web sales year over year from $625.3M in 2005 to $1.3 billion in 2006.

North Carolina Wesleyan College | Bachelor of Science, Business Administration

o Lean Six Sigma (DMAIC) / Green Belt Certified (80 hours of education)

o PMP - Completed Project Management Professional PMI Boot Camp (36 hours of education)