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Melbourne
Sherrill Evans

Sherrill Evans

Healthcare Professional

Healthcare

Melbourne, Brevard

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Healthcare Professional – Remote Services I Offer

I provide high‑level remote administrative and operational support to healthcare organizations, specializing in patient intake, scheduling, insurance verification, revenue cycle coordination, and customer success. With extensive experience across hospital systems, outpatient services, and high‑volume virtual environments, I help teams streamline workflows, improve patient experience, and maintain strict HIPAA compliance — all from a fully remote setup.

I offer:

Virtual patient intake, registration, and eligibility verification

Remote appointment scheduling and multi‑department coordination

Insurance verification, prior authorizations, and benefits review

Revenue cycle and documentation support

Live chat, email, and phone‑based patient communication

EHR/CRM navigation (Meditech, Salesforce, Zendesk, and more)

SOP creation, QA review, and workflow optimization

Cross‑functional support for clinical and administrative teams

I bring a calm, solutions‑focused approach to remote healthcare operations, ensuring accuracy, efficiency, and compassionate service — no matter the distance.

Approximate rate: USD$ 35 per hour

Experience

I bring over 20 years of expertise in healthcare operations and 16 years in finance, including specialized knowledge in AML and KYC compliance. My background spans from patient intake, insurance verification, revenue cycle management, Provides Customer Support via phone, email, and chat. We troubleshoot technical issues in Zendesk with support tickets and financial analysis, where I’ve consistently streamlined processes and improved accuracy. With 10.5 years as a Commercial Loan Broker, I’ve helped businesses secure funding without unnecessary red tape, combining financial precision with a passion for community impact. My career reflects a multi-faceted skill set across healthcare, finance, and outreach, driven by a commitment to efficiency, compliance, and client empowerment.

Education

I hold a Bachelor’s degree in Criminal Justice and an Associate’s degree in Human Services with a focus on Case Management. This educational foundation has equipped me with strong analytical, compliance, and client support skills, blending justice system knowledge with human-centered service expertise. Together, these credentials strengthen my ability to navigate complex regulations, manage cases effectively, and deliver solutions that balance organizational goals with community impact.

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