Shawn Chervets

Energetic and agile healthcare business professional skilled in relationship cultivation, critical thinking and problem-solving. Strong passion for building relationships with customers, vendors, patients, clients, and colleagues. Confident communicator with experience in addressing diverse audiences. Considerable experience working in medical environment utilizing proactive approach, effective planning, and operational excellence.
 

I have been in the healthcare industry since I was sixteen years old and also have had four years of B2B sales, including and currently in Pharmaceutical Sales. 

ACCOUNT EXECUTIVE & SALES DEVELOPMENT REPRESENTATIVE MANAGER 04/2023- Current DERMA MADE, Arlington Heights, IL
● Led SDR Demo’s Booked record from start of company until promotion in September.
● Hold highest average order quantity in the company.
● Trending 3x sales by dollar amount from other Account Executives.
● Increased SDR booking by 200%.
● Manager and trainer for Sales Development Representatives.
● Responsible for new business and current business development.
● Responsible for sales, promotion and marketing of Derma Made physician dispensed skincare.
● Account Management.
● B2B sales with a proven track record increasing new business development as SDR and AE.
● Outbound/inbound calling.
● Prepared sales reports on a weekly basis to leadership.
● Meet and build relationships with providers.
● Attend conferences and trainings.
● Created presentations for client meetings.
● Proficient in Microsoft Office Application
                        
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Sales Representative/Customer Service 05/2021 to 04/2023 ValueMax Distributors Inc., Lake Zurich, IL
● Responsible for sales, promotion and marketing of ValueMax car products and supplies.
● Responsible for new lead generation with client database. Increased new leads by 20%.
● B2B sales with a proven track record increasing sales by 15% in the first year.
● Outbound follow up calls to resolve challenges and increase customer satisfaction.
● Assisted with packing and distributing products to customer base as needed.
● Prepared sales reports on a weekly basis to leadership. ● Created presentations for client meetings.
● Proficient in Microsoft Office Application
MEDICAL ASSISTANT 03/2022 to 04/2023 Beaird Dermatology, Hoffman Estates, IL
● Sanitized, restocked, and organized exam rooms and medical equipment.
● Collected and documented patient medical information such as medical history, medication, vital signs, symptoms,
allergies, and prepared patient for physician examination in clinic and hospital environments.
● Performed business and customer service responsibilities including scheduling appointments, registering patients, word
processing, data entry, answering phones, filing, distributed sample pharmaceuticals as prescribed, and submitted pharmacy prescriptions and refills. Provided patients instructions about medications, procedures, and care plan instructions.
● Clinical responsibilities included Mohs surgery - prepping for surgery, blotting blood during surgeries, cutting sutures, charting for Mohs, cleaning tools, Mohs wound checks, and Mohs suture removals.
MEDICAL ASSISTANT 12/2019 to 05/2021 UrbanCare LLC., Lake in The Hills, IL
● Sanitized, restocked, and organized exam rooms and medical equipment.
● Collected and documented patient medical information such as medical history, medication, vital signs, symptoms,
allergies, and prepared patient for physician examination in clinic and hospital environments.
● Performed business and customer service responsibilities including scheduling appointments, registering patients, word
processing, data entry, answering phones, filing, filled insurance forms, kept medical inventory, distributed sample pharmaceuticals as prescribed, and submitted pharmacy prescriptions and refills. Provided patients instructions about medications, procedures, and care plan instructions. Collaborated with medical and administrative personnel to maintain patient-focused engaging and compassionate environment.
● Clinical responsibilities included Mohs surgery - prepping for surgery, blotting blood during surgeries, cutting sutures, charting for Mohs, cleaning tools, Mohs wound checks, and Mohs suture removals.
● Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.Supported duties for diagnostic and technical treatment procedures. Obtained all prescribed laboratory testing verified appropriate lab couriers to pick up collected lab specimens.
● Proficient in EKG's, vaccine administration (Influenza, Shingrix, TB/PPD), therapeutic injections (Testosterone, Vitamin B12), and phlebotomy.Able to perform audiology tests, spirometry tests, PT/INR test and eye exams.
CARE MANAGER 02/2019 to 05/2019 Sunrise Senior Living, Park Ridge, IL
● Provided patient care to dementia and Alzheimer's residents.
● Collaborated with supervisors to assess cases and plan strategies for enhancing care. Monitored client vital signs,
administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
● Assisted patients with daily living needs to maintain self-esteem and general wellness including maintenance of clean
personal areas and purchased prepared healthy meals to support client nutritional needs. Preformed daily living aide
(Waking up, bathing, bathroom assistance, feeding, clothing, laundry).
● Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, transportation, discharge transition plans
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and other enabling services for patients.

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 ● Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
● Developed and updated policies and procedures, maintaining compliance with statutory, regulatory, and local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability.

Bachelors of Science at Benedictine University.