Shaniqua Curry-Dixson

I'm an American with a Criminal Justice Bachelors degree. I have recently acquired my 160 hour TEFL certificate.

Criminal Justice Specialist

Mesa County - October 2021 - present

• Monitor clients in the community to ensure compliance with program(s) and court requirements, including supervision of the defendants bond requirements or diversion/deferred judicial contracts and conditions. 

• Address inappropriate behavior and provides guidance for behavior changes and problems solving

• Supervise drug and alcohol screenings

Digital Fraud

Chase - June 2017 - October 2021

• Screened accounts for fraud by reviewing bank account and online activity

• Provided a good customer experience in the digital environment 

Customer Care Unit

Chase - June 2016 – June 2017

• Took inbound calls for escalations and complaints

• Knowledgeable, Efficient, and Helpfulness 

Credit Card Specialist

Chase - July 2014 to June 2016

• Took inbound calls and assisting customers with general questions

Skills

CPR certified with AED

Experience in customer service and organized

Basic knowledge of Microsoft Office Applications

Typing speed 45wpm

Career-focused

Team-oriented

Outgoing and personable

Write detailed reports

Lab Technician Volunteer

Ashford University, USA

Bachlor of Arts

Major: Social and Criminal Justice W/ Concentration in Forensics

Minor: Homeland Security