Shaneka Williamson

A dependable case manager with 6 years of experience with helping families, child services, mental health, and general social work.
Dedicated, polite, and patient Health Services professional with over 9 years related experience supporting nurses and patients, and
proven ability to ensure patient satisfaction. Diversified skills include client relations, recruiting, administrative, and organization.
Able to provide employees with administrative support, professional and digital communication skills.

Site Coordinator of McDonough High School
Communities In Schools of Georgia in Henry County Jan 2024- Present
• Develop a Campus Service Delivery Plan (CSDP) to address site-specific needs and targets students facing
obstacles that impact academic, behavior, attendance, and social service needs.
• Lead supportive groups that encouraged problem solving skills.
• Advise and assist students in short-term crisis situations such as bullying, friendship issues, conflict resolution,
and classroom behavior issues.
• Direct and co-lead weekly group or one-on- one that targets the physical, social, emotional, and mental
development of students, particularly as relates to reintegration of students into the learning environment.
• Develop, plan, prepare, and implement individual, measurable, long-term, and short-term objectives based on
student-identified needs, which may include referrals to, and consultation with, other appropriate professionals,
agencies, and community resources.
Case Manager Supervisor
Pruitt Health Atlanta, GA Jan 2022- Dec 2023
• Developed and implemented care plans for patients based on the needs identified through comprehensive
assessments, ongoing communication with physicians, family members, and other healthcare professionals
involved in patient care.
• Coordinated services to meet the changing health status of each patient including arranging for appropriate
referrals to community resources as needed.
• Assisted patients with accessing available benefits such as Medicare or Medicaid and managed all aspects of
billing and reimbursement for services provided by Home Care Agency.
• Provided education regarding disease processes, medications prescribed, diet modifications, activity
limitations/restrictions, safety issues related to specific diagnoses etc., as well as assisting patients with access to
community resources that may be beneficial to them.
• Maintained accurate records pertaining to each case which included but was not limited to: progress notes,
medication administration record (MAR), physician orders/progress notes
Case Manager Supervisor
Jewish Community Council of Greater Coney Island New York, NY Nov 2020- Jan -2022
• Developed and implemented individualized care plans for patients with chronic illnesses, such as diabetes or
heart disease.
• Coordinated medical services, including prescription refills, equipment repair and home modifications to
accommodate special needs.
• Managed a caseload of up to 90 patients at once per month.
• Collaborated with physicians and other health professionals to ensure the best possible outcomes for patients.
• Supervised in-home case manager staff on an ongoing basis.

Master degree in Healthcare administration