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Jersey City
Shalanda Watkins

Shalanda Watkins

Client Relationship and Operations Specialist

Customer Service / Support

Jersey City, City of Jersey City, Hudson

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About Shalanda Watkins:

I am a highly experienced and versatile professional with a robust background in banking, administration, customer service, and sales coordination. Currently serving as a Personal Banker at Wells Fargo, I excel in acquiring, building, and deepening client relationships while ensuring strict adherence to risk management protocols and compliance with regulatory standards. My diverse career includes significant roles such as Administrator at Public Consulting Group, where I efficiently managed statewide submissions and deadlines, and Call Center Agent at AST Financial, where I honed communication skills by engaging with shareholders. My tenure at LKQ Keystone Automotive and The Home Depot further underscores my exceptional skills in order processing, customer service, and team leadership. I bring critical thinking, problem-solving, and client-focused solutions to any corporate environment.

Experience

Currently serving as a Personal Banker at Wells Fargo, I excel in acquiring, building, and deepening client relationships while ensuring strict adherence to risk management protocols and compliance with regulatory standards. My diverse career includes significant roles such as Administrator at Public Consulting Group, where I efficiently managed statewide submissions and deadlines, and Call Center Agent at AST Financial, where I honed communication skills by engaging with shareholders. My tenure at LKQ Keystone Automotive and The Home Depot further underscores my exceptional skills in order processing, customer service, and team leadership. I bring critical thinking, problem-solving, and client-focused solutions to any corporate environment.

Education

Currently I am pursuing an Associate Degree in Business Administration at Campus EDU, this demonstrates my commitment to furthering my education and enhancing my professional skills. I hold a high school diploma from Lincoln High School, where I completed her secondary education. This educational foundation, combined with my ongoing studies, equips me with the knowledge and skills necessary to excel in various business environments and positions me for continued career growth.

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