Sergio Acosta

Process Technician III with over 8 years of experience optimizing manufacturing operations and administrative functions at companies such as Smith and Nephew and S&K Electric LLC. Achieved a 27% increase in production efficiency while maintaining zero defects on finished products. Led training initiatives that improved workforce productivity by 30% within six months, recognized for achieving zero non-conformance reports during audits for two consecutive quarters. Currently pursuing a Bachelor of Information Systems from the University of Texas in Arlington, expected graduation in 2025.

Executive Administrator, S&K Electric LLC                                                                       05/2018-Current

• Procured $60,000 in specialized equipment through strategic vendor negotiations, ensuring on-time delivery to 10 job sites while maintaining a 100% accuracy rate in order fulfillment and logistics management.

• Administered over 300 pieces of inbound and outbound customer service correspondence monthly; implemented a streamlined filing system that reduced document retrieval time by 30%, enhancing overall administrative efficiency.

• Facilitated seamless communication between suppliers and field teams resulting in successful procurement activities which managed a budget exceeding $50k specifically targeted towards optimizing operational readiness onsite for immediate use.

• Performed in-depth cost analysis and comprehensive market research that informed purchasing strategies, uncovering $15,000 in annual savings through optimized supplier negotiations and strengthened procurement practices.

• Ensured compliance by maintaining active contractor registration status in 30 different municipalities, leveraging expertise as a Permit Technician to streamline permit processes.

Process Technician III, Smith and Nephew​​​​​             08/2023-09/2024

• Steered targeted workshops with more than 20 trainees, producing instructional content that augmented hands-on skill acquisition resulting in smoother transitions and increased productivity during initial employment stages.

• Revamped production processes, resulting in a 27% increase in efficiency while achieving no delays on finished products; identified and addressed three major sources of non-conformance to maintain high-quality standards.

• Partnered with department leaders to assess training requirements, developing customized programs that enhanced employee skills and resulted in a 30% increase in workforce productivity within six months.

• Analyzed training program outcomes through comprehensive surveys and assessments, implementing necessary changes that increased participant engagement by 40% while enhancing overall knowledge retention among employees.

• Executed routine in-process evaluations that pinpointed operational inefficiencies early on; enhanced product quality by mitigating common defects, ultimately preserving customer satisfaction ratings above 95% for all manufactured products.

• Confirmed the precision of technical documents such as shop travelers and Material Test Reports (MTRs), maintaining full adherence to regulatory guidelines while achieving zero non-conformances in internal audits.

Senior Compounder, Smith and Nephew​​​​​             04/2022-08/2023

• Spearheaded initiatives aimed at process optimization resulting in an annual reduction of material waste by approximately five tons per year—contributing directly toward sustainability goals set forth by management.

• Conducted rigorous quality assessments on prepared documents before deployment to ensure compliance with industry regulations; this initiative led to zero non-conformance reports at the post-implementation phase.

• Coordinated cross-departmental validation activities across engineering teams, achieving 100% compliance with integration protocols and eliminating delays in production schedules over a six-month period.

• Responsible for completing the compounding cycle within a controlled glovebox environment, ensuring precision and safety in materials handling. Conducted preventive maintenance on industrial agitators and heat tanks to optimize equipment performance and minimize downtime, as one of a select team of three skilled operators.

• Mastered complex regulatory requirements related to GMP compliance while mentoring three junior colleagues through procedural applications impacting overall production efficiency positively by minimizing defects.

Bachelor of Information Systems, 08/2022-Current, University of Texas in Arlington

• Ongoing courses include advanced mathematics, computer programming, and administration.

Associate of Arts Degree, 08/2015-05/2019, Tarrant County Community College

• Completed courses on psychology, organization, along with many others.