SCHNELL MCCLAIN-CEDILLOS

Medical Assistant/EKG Tech with over 10 years of experience in management and healthcare, leveraging a background in food and beverage management to enhance patient care and operational efficiency. Skilled in scheduling, patient histories, and assisting in clinical procedures, with a proven track record of improving compliance and patient satisfaction. Passionate about applying management skills to foster teamwork and streamline healthcare processes.

MEDICAL ASSISTANT/EKG TECH Jan 2011 - Jun 2012 Skyline Urgent Care Fayetteville, NC Led restaurant operations, achieving financial targets and enhancing service quality. Optimize payroll and scheduling for cost efficiency and improved performance. Ensure compliance with safety standards, and maintain a secure work environment. Manage inventory and financials, implementing strategies for increased profitability. Foster teamwork and positive employee relations to enhance operational success. Spearheaded long-range planning initiatives, anticipating industry trends. Adapted operations to meet changing customer needs, driving sustained growth and market relevance. Directed restaurant operations, resulting in significant sales growth and cost efficiency Increased customer retention and profitability through enhanced engagement strategies Managed accounting, inventory, and labor, ensuring financial stability and compliance Implemented strategies leading to measurable financial improvements and operational excellence Streamlined restaurant operations, reducing costs by 15% Boosted profitability by 20% through strategic planning Enhanced customer satisfaction by efficiently managing operations Enforced health and safety standards, reducing incidents by 30% Streamlined patient scheduling, improving efficiency Enhanced patient experience through superior communication Managed patient records, ensuring data accuracy Facilitated seamless patient check-in/out procedures Administered injections, casts, and dressings, upholding high-quality care Assisted with patient care and EKGs, enhancing clinic efficiency and patient satisfaction. Performed EKGs and supported medical procedures, improving diagnostic accuracy and patient outcomes. Collaborated with the healthcare team to streamline patient flow, increasing daily patient handling capacity. Managed patient records and appointments, ensuring accurate data entry and reducing scheduling errors. Conducted EKG tests and assisted in urgent care procedures, enhancing diagnostic accuracy and patient care efficiency at Skyline Urgent Care. As well as performed drug screens

Completed my Medical Assistant course with National institute of Technology in 2000 and I'm currently in school at Temple college for EKG with a graduation due in December