Sarah Diggs

My name is Sarah and I am looking for a part-time bartending job in the area. Although I don't have direct bartending experience, I have worked in the service industry for many years. I am currently work in IT as a manager at The Ohio State Wexner Medical Center, but looking to expand my skill sets and supplement my income. I am professional, reliable, quick learner,  and enjoy having in person interactions. Hoping to find a positive environment and to be given an  opportunity to learn these additional skill sets. 

Professional Experience Only Includes Service Industry. 

Benihana – [Columbus, OH]

Server | [January 2024] – [Current]

• Delivered exceptional, friendly, and fast service to ensure a high-quality dining experience in a popular teppanyaki-style restaurant.
• Assisted with seating arrangements, explained the menu, and took orders while maintaining knowledge of all menu items and preparation methods.
• Collaborated with chefs to ensure special requests and dietary restrictions were met.
• Handled payments efficiently, processed transactions, and provided change and receipts to customers.
• Supported team members in maintaining a clean and organized dining environment, complying with health and safety regulations.

O'Charley's – [Reynoldsburg, OH]

Server | [May 2007] – [April 2010]

• Greeted and seated guests, provided menu recommendations, and ensured each guest had a positive dining experience.
• Managed multiple tables and orders during peak hours while maintaining excellent attention to detail.
• Upsold specials, beverages, and desserts, increasing average sales per table.
• Addressed customer feedback and resolved complaints professionally and courteously.
• Trained new servers on restaurant policies, food preparation, and best practices for providing excellent customer service.

Papa Joes Draft House – [Newark, OH]

Server/Cocktail Waitress | [May 2004] – [April 2007]

• Provided fast and efficient drink service to bar patrons in a lively, high-traffic draft house setting.
• Memorized a diverse drink menu, making personalized recommendations based on customer preferences.
• Worked closely with bartenders and the kitchen team to ensure timely delivery of orders, maximizing customer satisfaction.
• Effectively managed high volumes of customers during busy hours while maintaining a friendly and approachable demeanor.
• Assisted in creating a welcoming atmosphere for patrons by ensuring cleanliness, providing prompt service, and managing crowd flow.

Bob Evans – [Heath, OH]

Server | [August 2002] – [May 2004]

• Offered friendly and attentive service in a family-style dining environment, ensuring guests felt welcome and comfortable.
• Took accurate orders, communicated them to the kitchen, and ensured timely food delivery to tables.
• Provided personalized recommendations based on customers' preferences and dietary needs.
• Handled large groups and special occasions with efficiency, ensuring smooth service and satisfaction.
• Regularly performed opening and closing duties, including restocking, cleaning, and setting up dining areas for the next shift.

• Franklin University                                                                                                                                                          2018-2020   Bachelors of Science

 Major: Business Management   

• Columbus State Community College, Columbus, OH                                                                                       2011-2014   Associates of Applied Science 

Major: Business Management ]