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Samantha Albarran Morales

Samantha Albarran Morales

Patient service representative

Healthcare

Charlotte, Mecklenburg

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About Samantha Albarran Morales:

Healthcare professional with a Master of Health Administration and strong experience in patient registration, documentation accuracy, insurance verification, and operational support. Bilingual in English and Spanish, I effectively communicate with diverse patient populations while ensuring accuracy and confidentiality. Highly organized and detail-oriented, I thrive in fast-paced environments and am passionate about strengthening administrative processes to enhance workflow efficiency and the overall patient experience.


 

Experience

Healthcare professional with experience in patient access, senior caregiving, and special needs support. Skilled in patient registration, chart creation and review, insurance verification, financial assistance screening, and maintaining accurate medical documentation. Strong background in customer service, communication, and coordinating care, with a proven ability to build rapport with patients and support clinical teams. Experienced in fast-paced healthcare environments requiring confidentiality, attention to detail, and compassionate service.


 

Education

Master of Health Administration (MHA), University of North Carolina Wilmington — Completed 2024

Focused on healthcare operations, finance, leadership, and strategic management, with an emphasis on improving organizational performance and patient-centered systems.


 

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