Sabrina Lee

I am seeking to contribute my education and experience in Hospitality/Tourism Management, as well as my administrative skills in a workplace services, or hotel environment. I am open to new opportunities and have an outgoing, can-do attitude!

Human Resources & Sales Administrative Assistant

United Foods Corporation, East Brunswick, NJ May 2022 – July 2022

• Directly support senior management team
• Update Company Policy Manual
• Recruit, schedule interviews, background check, and on-board candidates
• Implemented and tracked KPI's for each employee in the company
• Fulfill sales orders, purchase orders, invoices, and bill of ladings for sales management team and 60+ house accounts
• Create and maintain organizational chart, new hire presentation, interview questions, and presentations for CEO

Library Assistant
Monmouth County Library, Manalapan, NJ
January 2022 – May 2022

• Direct contact for circulation support, screening calls, and soliciting library information to patrons
• Organization of all library items according to the DUI decimal system
• Assisted patrons with all library inquiries, policies, and procedures according to Monmouth County standards
• Knowledge of Sirsi information technology to catalog, manipulate, and organize inventory data

Office Administrator/Receptionist

Silicon Valley Bank, New York, NY Sept 2018 – Dec 2020

• Management of facilities and front desk operations
• Supported employees with special ad-hoc projects and client events
• High-volume calendar management, phone screening, and expense reporting
• Daily email correspondence with vendors, building staff, guests, and employees
• Developed and continuously updated seating chart for 150+ employees
• Constructed the New York Office handbook for workplace services

Spa Receptionist/Front Desk Agent
Ocean Place Resort & Spa, Long Branch, NJ
Contemporary-upscale beachfront resort, 256 guest rooms, 12 floors
May 2017 – Jan 2018

• Appointment scheduling, phone screening, cash handling, and guided tours
• Upselling and transactions of hotel services, activities, amenities, spa services and products
• Engaged with guests during check-in, checkout process while maintaining a high level of confidentiality
• Inventory of rooms, guest accounts, receipts, and vouchers
• Concierge services for guests
• Created Opera PMS training manual integrated into training process; trained new hires on Opera

Bachelor of Business in Hospitality & Tourism Management
Florence University of the Arts Florence, Italy
Stockton University Galloway, NJ
GPA: 3.91, Dean’s List
2015 – 2018
Culinary Arts and Hospitality Management Academy
Freehold High School Freehold, NJ
2011 – 2015