Roy Reyna

I'm an exceptional worker that enjoys repetitive tasks.

Customer Service & Operations Support

Wingstop

San Antonio, TX June 2024 - Present

● Delivers expert customer service by active listening, clear communication, attention to detail

● Provides accurate, high-volume customer service via phone and in-person accurately using POS

● Navigates many platforms (POS, scheduling tools, food prep devices) in fast-paced environment

● Follows safety and compliance procedures intentionally while handling confidential information

● Collaborates with team members and management to improve service and resolve inquiries

● Supports rush periods with positive attitude by adjusting shifts and assisting with overflow

workload

Bachelor of Fine Arts, Graduated with Honors through The Elliott T. Bowers Honors College

Sam Houston State University, Huntsville, TX

● Recognized for attention to detail, visual organization, disciplined project execution, and

accountability while meeting high academic standards

● Demonstrated time management, independent initiative, and ability to meet strict deadlines

independently and in team setting