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Garden City Park
Roxana López

Roxana López

Sap Basis Admin / Microsoft 365 Administrator

Technology / Internet

Garden City Park, Town of North Hempstead, Nassau

Social

About Roxana López:

SAP Administrator and SAP Helpdesk Engineer with solid experience supporting SAP users in enterprise environments, combined with strong expertise as a Microsoft 365 Administrator. Background includes SAP BASIS administration and SAP power user support for HCM and MM modules, providing Tier 1 and Tier 2 user assistance, troubleshooting access and authorization issues, documenting procedures, and escalating incidents as needed. IT experience, recognized for attention to detail, ethical standards, clear communication, and effective collaboration with technical and functional teams.

Experience

SEDAPAL - Lima - Perú

SAP BASIS ADMINISTRATOR 

July 2010 - February 2025

MICROSOFT 365 ADMINISTRATOR 

Februay 2019 - February 2025

PROJECT MANAGEMENT ASSISTANT

July 2020 - February 2025

ABAP DEVELOPER / POWERBUILDER DEVELOPER

March 2005 - June 2010

Education

B.S. IN SYSTEM AND COMPUTER ENGINEER - INCA GARCILASO DE LA VEGA UNIVERSITY, PERU

PROJECT MANAGEMENT DIPLOMA - SAN IGNACIO DE LOYOLA UNIVERSITY, PERU

ITIL FOUNDATION CERTIFICATE IN IT SERVICE MANAGEMENT - AXELOS – PEOPLECERT

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