Rosena Dessin

My name is Rosena Rosie  Dessin, and I’m proud to share a bit about my journey and experience in the field of security and public service. With a background in criminal justice and a focus on law and immigration, I’ve built my career around protecting people, supporting communities, and maintaining safe, respectful environments.
I hold a bachelor’s degree in criminal justice with a concentration in law and immigration, and I’m currently pursuing a master’s in law. I also assist individuals as an immigration form preparer, work that has deepened my understanding of legal processes and the importance of advocacy. My professional experience includes serving as a cadet with the NYC Department of Correction and supervising teams at Arrow Security. These roles have given me a solid foundation in emergency response, leadership, and team coordination, especially in fast-paced, high-traffic environments.
I’m certified in CPR/AED and Mental Health First Aid and hold a New York State Guard Certificate. I’m also highly proficient in Microsoft Office, and I take pride in my ability to communicate clearly, lead effectively, and respond thoughtfully in high-pressure situations. At my core, I care about people. Whether it’s through supervising a team, helping someone through the immigration process, or responding to an emergency, I’m committed to showing up with professionalism, compassion, and resilience. I’m always looking to grow, learn, and contribute wherever I can.
  

The NYC Department of Corrections (DOC Academy)                                                                         July 2023–present
Administrative Assistant
Handle administrative matters, including screening calls, managing calendars, planning meetings, composing documents, and organizing offices for efficiency.
Assist with filing, directing phone calls, copying documents, and managing calendars and Regularly perform and complete various office and clerical duties.

Rikers Island, RMSC Cadet,                                                                                                              
Participate in rigorous training programs covering correctional procedures, security protocols, and emergency response techniques.
Assist in maintaining the safety and security of correctional facilities through regular patrols, inmate monitoring, and adherence to departmental policies.
Engage in professional development opportunities to enhance skills in conflict resolution, communication, and inmate management.
Accurate Communication New York, NY                                                                                December 15, 2023–Present
General Interpretation (OPI, VRI)
Accurately translate conversations between migrants and legal representatives, ensuring clear communication. Assist migrants in meeting submission deadlines and understanding the steps for work permit and TPS renewals.
Provide medical interpretation between doctors and patients for medical concerns and help migrants articulate their stories for asylum applications and complete complex forms. Clarify case-specific details to ensure all parties understand the nuances of each case.

Arrow Security Officer, New York, NY,                                                                                    January 2019-March 2025
(F02) Supervisor
Patrol shelter interiors and exteriors to ensure the safety of residents, staff, and property while enforcing security protocols. Monitor surveillance systems, control access points, and respond to incidents such as disturbances, trespassing, or emergencies.
Complete daily reports, including relevant information, observations, surveillance footage, and signatures. Respond to visitor inquiries and provide directions

Catholic Charities Archdiocese of New York,                                                                          November 2019-July 2023
Group Leader PS 242                                                                                                            
 Create a supportive learning environment that fosters children's physical, emotional, social, cognitive, and creative development while maintaining positive relationships with parents through open communication and developmental activities.
Assist teachers in completing written observations, progress reports, and other documentation to track children's growth and outcomes effectively.
 

John Jay College of Criminal Justice, New York, NY

 Bachelor of Science in Criminal Justice, Minor in Criminology.  Concentration Law and Immigration