Rose Rodriguez
Healthcare
About Rose Rodriguez:
Professional with experience supporting high-volume inbound and outbound calls in healthcare and service-based environments. Skilled in patient intake, appointment scheduling, documentation, and resolving inquiries with empathy and professionalism. Detail-oriented, reliable, and comfortable working in fast-paced settings. Seeking an entry-level, non-sales role focused on customer support.
Experience
Bilingual (English/Spanish) customer service professional with experience supporting high-volume inbound and outbound calls in healthcare and service-based environments. Skilled in patient intake, appointment scheduling, and accurate documentation using CRM and EHR systems. Known for empathy, professionalism, and strong active listening in fast-paced settings. Reliable team player with excellent time management and multitasking abilities.
Education
High school diploma in 2009
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