Rose Mary Macagba
Healthcare
Services offered
I have experience as a Lead Housekeeper in a hospital facility for 10 years.
Experience
-Supervise and lead a team in providing patient intake, scheduling, and access support, ensuring smooth and timely processes.
-Manage daily housekeeping operations, ensuring cleanliness and compliance with health and safety standards.
-Coordinate patient-facing communication, resolve access issues, and support patients with appointment and insurance inquiries.
-Oversee staff training, performance evaluations, and adherence to protocols for patient support and environmental services.
-Monitor quality assurance metrics, conduct audits, and ensure a safe, clean, and welcoming environment for patients.
Education
Bachelor's of Science in Commerce Major in Accounting
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