Ronald Lainez

Hello Recruiters,

I am an experienced sales professional, aiming to find a position customer success and/or account management. I excel in in-person presentations and customer relations B2B and B2C, offering tailored solutions and strong CRM and communication skills. Let's talk about how I can contribute to your team!

5 Years of Sales | 5 Years of CRM Experience | 2-3 Years of Presentations | Experience selling SAAS

Bilingual: English and Spanish.

Organization: Managed thousands of clients and accounts using CRMs (Salesforce and more), Microsoft Suite, Google Suite.  With a CRM I have experience with email blasts, mass texting features, script and copywriting, setting appointments, follow ups, onboarding, and more.

Recent Sales Performance: Set daily deals record at Prime Vacations selling a digital product, and generated over $200,000 in 6 months working part-time.

Customer Retention: Proven success in empathetic client redirection, minimizing cancellations to only 5% where the industry standard is 12%!

Graphic Design and Advertising: Designed for projects such as business cards, custom social media posts, CTAs, banners, photoshop projects, logos, website buttons, forms, and a book cover.

Thank you!

Ronald Lainez

• Experienced professional excelling at strong client relationships, in-person sales, consistently hitting goals with persuasive presentations, and CRM experience. Transferring to Account Manager or Customer Success Manager.
• Proficient in CRM’s like Salesforce, Project Management Software, SaaS Sales B2B & B2C, Zoom, Microsoft Suite like Excel and Word, Google Suite, Customer Service, Retention, Managing Accounts, Data Entry, Presentations and more.

Business

UNIVERSITY OF PHOENIX

PLANTATION FL / 2013