Rolando Sandoval

I speak both English and Spanish fluently I am a fast learner, team player, eager to learn and work 

Health Service Associate, REMX; Laredo, TX — 2025–Present • Responsible for interfering with patients, pharmacies, providers, and other customers via inbound and/or outbound calls. • Conduct activities associated with intake including data entry of faxed applications and other relevant documents. Customer Service Representative, Unifin Inc; Laredo, TX — 2021–Present • Responsible for handling inbound calls in Financial/Bank Services environment. • Address customer’s concerns and provide best solutions in a timely manner. • Provide accurate and complete information using their communication methods. Promoted to supervisor lead to assist new agents. Customer Service Representative, Concentrix; Laredo TX — 2020–2021 • Responsible from problem solving to fit the customer needs of H&R Block. • Seller Representative for Spectrum Internet and Mobile. Team Member, KFC Chicken; Laredo TX — 2019–2020 • Cook, Cashier, Busser.

Graduated from Johnson High School in 2020