Rita Mickens

Research, analysis and reconciles routine to more complex program transaction histories. respond to varies customer inquiries, customer appeals, external customer requests or filed offices/state offices. National Appeals Division: regarding problem accounts and servicing actions that may be under review/appeal.  

Servicing a nationwide Mortgage Loans 50 U.S. states, to cure Foreclosure defaults, including Hawaii /Guam.  Perform financial analysis spreadsheet in-order to calculate settlements to settle debts, the use of DNP portal to check various data sources, including beneficiary to received federal payments.  Adjustment and Compromise Agreements set up, review if any repayment ability. All financial practices are within the guidelines, procedures, and regulations of Rural Development. occasionally may contact guaranteed loans unit on accounts in question.

• Setting deadlines and communicating timelines with intended contacts.  Monitor daily, weekly, and monthly task by planning and organizing techniques to include identifying critical tasks.

University of Missouri St Louis MO

Certificate in Accounting