Richard Walker

I am an ICT Professional with over 16 years of experience in networking and communications technologies and dedicated to providing exceptional support. I exhibit a professional and courteous demeanor, complemented by outstanding interpersonal communication skills and meticulous attention to detail. I work well with others and can communicate effectively at many levels of technical competency. I am highly resourceful and adaptable to new procedures and/or technologies and skilled in analysis and troubleshooting. 

SonicWALL, FortiGate, Extreme Network switches, Cisco Call Manager (UC560), Cisco ASA, Watchguard XTM and Edge series firewalls, Cisco Miraki MX100 and MX60, Fortinet 100D, Cisco and Tsunami Wireless Access Points, Cisco and HP Switches, TCP/IP, Telnet, DHCP, DNS, VPN, SSL, IPSec, IIS, FTP, SSH, SNMP, HTTP/S, LAN/WAN, OSI Model, OSPF, RIP.

I hold a Bachelor of Science in Network & Communications Management from DeVry University, USA, and an Associate’s Degree in Computer Systems & Network Technology from Vatterott College, USA. In addition to my academic qualifications.