Reese Norton

I am a student graduating from the University of Colorado, Denver this May, 2023. I have a degree in environmental science and sustainability. I am very interested in climate action and sustainable development. 

OIT | DENVER STUDENT COMPUTER LABS | AUGUST 2022 – PRESENT

• Troubleshoot technical difficulties with students, staff, and faculty
• Manage service desk to provide necessary resources for the university faculty and patrons
• Participate in team strategy meetings and contribute ideas about service desk implementations

BARISTA | STARBUCKS | JANUARY 2022 – JANUARY 2023

• Maintained and executed quality control procedures and standards
• Advocated for sustainability course and sole representative for program within the team
• Formed personalized customer connections with every interaction
• Collected Grounds for Your Garden materials and organize sustainability efforts

KEYHOLDER | KENDRA SCOTT | AUGUST 2019 – NOVEMBER 2021

• Managed co-workers throughout day-to-day agendas and during high traffic times 
• Organized collaborations with other companies both in store and on site
• Sustained an inviting environment by problem-solving swiftly
• Personalized and intimately worked with customers to ensure a satisfied and individual experience

BACHELOR OF ARTS | GRADUATING SPRING 2023 | UNIVERSITY OF COLORADO, DENVER

Major: Geography and Environmental Science, Minor: Sustainability

SUSTAINABLE GREENER APRON COURSE | SUMMER 2022 | STARBUCKS GLOBAL ACADEMY WITH ASU