Raven Huery

Experienced candidate with a demonstrated history of working in education and the consumer services industry. Strong professional skilled in classroom management, lesson planning, communication, technology, collaboration and creativity.Strong professional skilled in Microsoft Excel, Customer Service, Microsoft Word, and Team building.

Work Experience:

Long-term Substitute Teacher Katy ISD -Katy, TX January2021 to Present•  

Long-term substitute positions include:-Principles of Human Services (7th&8thgrade)-Career Investigations (7th& 8thgrade).-English Language Arts (7thgrade)-Art (Elementary K-5thgrade)• Performing the instructional and classroom management processes.• Adhere to the curriculum and lesson plans.•Follow procedures and achieve lesson goals.• Comply with all school regulations and policies at all times.

Consumer Solutions Supervisor Couch Conville & Blitt, LLC Law Firm -Houston, TXJanuary2019 to March 2020

• Duties include always providing a positive consumer experience by becoming an extension of the client's brand.• Performing oversight of Solutions Department staff members and queue management.•Various daily, monthly & weekly reporting as outlined by Operations Manager.• Facilitate payment arrangements & communications with various settlement companies.• Performing oversight of Complaint and Hardship Reviews escalated by Consumer Service Group.• Contributing to team efforts by meeting goals and expectations.• E-file all legal pleadings to court through E-file Texas including e-filing Plaintiff's Original Petitions / Motions for Default Judgment, Motion for Summary Judgment and Motion to Dismiss.• Faxed all legal pleadings through Metro fax and scanned all legal pleadings to appropriate files.

Education:• Bachelors in Family and Consumer Sciences

-Sam Houston State University -Huntsville, TX

• Content area: Family & Consumer Sciences 6-12th