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Wake Forest
Rashawn Bass

Rashawn Bass

Senior Service Advisor

Sales

Wake Forest, Township of Wake Forest, Wake

Social

About Rashawn Bass:

I love helping and assisting anyone when the opportunity presents itself. I have had the honor and pleasure of being a service Advisor for 10 plus years. Throughout the years I have met many great people and learned many skills and techniques that have made me better both professionally and personally. Taking the time to listen to your clients needs and understanding their wants have caused me to be extremely effective and successful in creating mutually beneficial relationships.

Experience

Leith Nissan, Cary North Carolina — Service Advisor

November 2015 - PRESENT

Senior advisor with Proven leadership ability. Proficient in CDK, and CDK ignite. Large loyal clientele base. Exceptional customer service skills  and problem solving strategies. Exceeds sales goals and quotas. Experienced in time management and client scheduling. Dedicated team player.     

 

Hendrick Toyota, Apex, NC — Service Advisor

September  2014 - March 2015

Provided excellent customer service. Exceeded established sales and KPI goals. Followed and adhered to warranty guidelines. Managed scheduling and client workflow. Maintained healthy communication with clients and technicians. Exceeded mandatory sales goals.

 

Michael Jordan Nissan, Durham NC — Service Advisor

July 2013 - September 2014

Managed dealership workflow and appointment scheduling. Established working relationships with all members of the dealership. Provided customers with detailed information concerning their cars health and warranties. Created and Maintained healthy relationships with  the customers. Met and exceeded CPI and sales goals.

EDUCATION

Education

University of Phoenix, Raleigh, NC— Major

 Business Marketing and Related Support Services

2005 -  2007

 

 

 

 

St-Augustine's University, Raleigh, NC— Major Communications  Public Relations

1999 - 2004

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