Raphael Rocha

I am Raphael Rocha, an experienced mechanical technician specializing in operating and maintaining heavy machinery. With a strong background in mechanical maintenance and safety compliance, I have worked extensively in the rail services and industrial sectors. Forklift certified and trained in safety protocols, I am dedicated to efficiency and teamwork. Currently seeking opportunities in the Houston area to apply my skills and contribute to a dynamic team.

 Courier at Spark Driver, Houston, TX (May 2023 - Present)
• Met delivery times consistently using the Walmart Spark Driver platform.
• Maintained professionalism in handling and delivering various customer orders.
• Fostered positive customer interactions and adhered to safety guidelines.
 Track Technician at 360 Rail Services, Houston, TX (Oct 2021 - Feb 2023)
• Conducted thorough inspections and maintained railway tracks.
• Managed heavy lifting and transportation of materials.
• Ensured safety protocols and effective communication with team members.
Warehouse Order Selector at Champion Foods, Houston, TX (May 2019 - Sep 2020)
• Assembled and prepared customer orders for delivery.
• Maintained high standards of food safety and efficient workflow management.
• Addressed and resolved order discrepancies to enhance customer satisfaction.
 Amazon Associate at Amazon, (Jul 2018 - May 2019)
• Sorted and organized merchandise for inventory accuracy.
• Assisted Amazon Flex drivers with route planning.
• Maintained an orderly environment and delivered exceptional customer service.
 Team Member at Babies R Us/Toys R Us, Houston, TX (Mar 2018 - Jun 2018)
• Provided comprehensive product knowledge to meet customer needs.
• Maintained a safe and clean work environment.
• Assisted customers with lifting and carrying out large purchases.
 Mover/Helper at Moving Help (Nov 2016 - Mar 2018)
• Transported heavy items during moves and planned efficient routes.
• Delivered exceptional customer service and collaborated effectively with team members.
• Maneuvered bulky items in challenging environments.
 Package Handler/Sorter at United Parcel Service, Houston, TX (Oct 2016 - Nov 2017)
• Adhered to safety protocols in a high-paced environment.
• Managed heavy lifting and operating belt responsibilities.
• Conducted repairs and replacements on packages.
 Sales Representative at Vector Marketing/Cutco, Houston, TX (Jul 2016 - Sep 2016)
• Educated team members on sales scripts and managed call lists.
• Built rapport with clients and scheduled product demonstrations.
• Provided comprehensive presentations of Cutco products.
 Team Member at Whataburger, Houston, TX (Sep 2015 - May 2016)
• Maintained a hygienic environment for food preparation.
• Handled high-volume, fast-paced service demands.
• Regularly performed heavy lifting to ensure operational efficiency.

Andy Dekaney High School